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All Reader Reviews of...

Grand Sichuan International

229 Ninth Ave., New York, NY, 10001
at 24th St.
212-620-5200

Avg. Rating

4
Food: 5
Service: 2
Décor: 3
"Not Recommended"

Average Reader Rating on a Scale of 10.

29% would go back.

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Good food but terrible service.

By kaarrll on 11/23/2013

  • Overall Rating: 5
  • Food: 8
  • Service: 1
  • Décor: 3
  • Yes, I would go back!

I live across the street from this restaurant. The place is always packed out, which speaks volumes for the food. I guess people are just willing to put up with surly waitresses. The people on the desk are even worse. I have been going there for 10 years and they are always indifferent (at best) towards me.

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8 out of 15 people found this review helpful.

please do not eat here or order take out from this restaurant

By studatuta on 11/23/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

i just had an order of shrimp with mix vegetables and CIGARETTE BUTT! when i called the manager, i was told that no one smokes in the restaurant. this is the last straw for a place that has long been in decline. the service and the delivery staff have always been surly, but now they've taking to acting like the cast of "Waiting." disgusting!

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32 out of 63 people found this review helpful.

Worst service in the tri-state area

By FlipperNYC on 10/13/2010

  • Overall Rating: 4
  • Food: 6
  • Service: 1
  • Décor: 3
  • No, I would not go back!

I always liked to go here, especially for the soup dumplings which are consistently delicious. The rest of the food is hit and miss but generally better than the average fast food. Considering that this is Chelsea, there are really not that many choices. BUT OMG! This is the worst service EVER! EVER! I have NEVER EVER experienced rude service and just utter neglect and disregard of the paying customers as in this restaurant. On an average night, 2 of us had to wait 1 hour while they were seating larger parties who arrived long after us at tables just vacated by parties of 2. And, to avoid the confrontation, the "boss" or hostess or whatever in charge wouldn't even look up or give us the time of day. It was as if we didn't even exist. I left disgusted after an hour wait! Take out - maybe! BUT DON'T GO THERE! EVER! DON'T DO THIS TO YOURSELF!

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35 out of 65 people found this review helpful.

Seriously bad, and unbelievably unpleasant

By JDS on 7/11/2010

  • Overall Rating: 2
  • Food: 2
  • Service: 1
  • Décor: 1
  • No, I would not go back!

The reviews are mystifying. This is your basic Chinese restaurant: massive, unreadable menu (though I suspect that they misspell intentionally); everything stir-fried; everything old and sour. The egg roll was foul, microwaved to mask the mustiness. So was the pork bun: Yecch. My main was pork with "sour melon," which was acceptable, but certainly not tasty. But the worst of all is the service. The women who serve (and they're all women) speak little or no English. They are rude, obnoxious, and surly. Why would anyone eat here? I suppose that it's the "Chinese experience." Well, that stunt long ago (like a century ago) lost its appeal. F' em. Go to a real restaurant.

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39 out of 79 people found this review helpful.

Rude

By foodreview on 5/25/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 2
  • No, I would not go back!

Bad food (beef) got me sick. Very rude.

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45 out of 85 people found this review helpful.

How can so many people be wrong?

By r3a35mm on 4/4/2009

  • Overall Rating: 3
  • Food: (NA)
  • Service: 1
  • Décor: 7
  • No, I would not go back!

My father used to tell me that if a restaurant was packed, it meant the food was good and the place worth visiting. Not Grand Sichuan International. The wait for final call was much too long, and the food hardly above the quality of your typical, street-corner Wong Delight. Maybe I didn't know what to order, but a look around at other tables revealed just a lot of dishes with a lot of average looking food heaped onto them. Service, as other reviewers have indicated, was rude. The servers don't speak English and are extremely impatient. But bad service bothers me a lot less than bad food. The atmosphere was lively. A packed restaurant is always fun. Too bad you can't eat ambience for dinner.

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71 out of 149 people found this review helpful.

Ridiculous

By pjcp on 8/4/2008

  • Overall Rating: 9
  • Food: 10
  • Service: 10
  • Décor: 3
  • Yes, I would go back!

Super food. The crab/pork or just the pork soup dumplings are to die for. The cold asparagus with scallion sauce is likey to give you a new affinity for the pointy green. Kimberly is a sweetheart--though her colleagues could use some of her nice-ness.

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76 out of 143 people found this review helpful.

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