127 W. 43rd St. , New York, NY, 10036
nr. Sixth Ave.
By marypopo on 5/16/2013
While in New York we opted to go to your Restaurant--H B Burger We were a Party of 5 and the Waiters name was Drew It was a horrible, stressful experience We gave our order and said yes we would like Water for the Table. Drew flung 5 glasses onto the table -spilling two of them and leaving it like that--no apology or attempt to clean up.Our main course came to the table in drabs and drabs and the food was cold.When we called the waiter back to the table-he just cleared the plates off in temper-he flung them onto another table? Not to be daunted my Daughter and Grandson ordered a Desert ---again the same carry on--I ordered a coffee-it arrived with the coffee poured onto the saucer and a chip on the cup so I did not drink it as I was concerned the broken piece may be in the cup We expressed our dis- satisfaction and shock at the rudeness of this person to another member of staff who was standing nearby.In hindsight we should have walked out----instead we paid and left -very disappointed customers
By CLIFFG on 12/24/2012
My fiance and I were just trying to get a bite before tackling some Christmas shopping in Toys R Us, in Times Square. We just wanted a quick something, so we thought about the Heartland Brewery or HB Burger. We settled for HB Burger and had a great meal, for a burger place. I had the Bison, not knowing what to expect, it was tender, a tiny bit sweeter than regular beef, juicy and when I was done, I was disappointed . . . that there wasn't more to eat. My fiance had the turkey burger and enjoyed it as well. It is a place that I would definitely go back and try some of their other selections. The fries were good and the selection of home made drinks is something novel to ingest.
By lilystorm20 on 6/26/2012
Me and a friend went here after seeing a show and walking around to find something to eat. It wasn't crowded and our waitress was really nice. I tried the Oatmeal Stout and thought it was really good. Had I read the menu more I may have waited and gotten it as a float with the ice cream on top (it probably would've been really really good). I got the crab cake burger and it was SO delicious. Like srsly, it was good as hell. My friend got a regualr burger with cheddar and raved about how much she loved it (she's such a picky eater its annoying) so it must have have been pretty good. I thought the price was reasonable, especially for the quality of food. And it arrived hot. I had to wait a good 5-10 mins before the fries cooled down enough for me to eat them lol