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All Reader Reviews of...

Ivo & Lulu

558 Broome St., New York, NY, 10013
nr. Varick St.
212-226-4399

Avg. Rating

6
Food: 7
Service: 5
Décor: 6
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

55% would go back.

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Favorite BYOB in NYC

By NYCFreelancer on 5/29/2011

  • Overall Rating: 8
  • Food: 8
  • Service: 9
  • Décor: 6
  • Yes, I would go back!

I have written about free, cheap and hidden treasures in the city for years and this place will always be my favorite BYOB resto in the city. The fact that they take reservations when most BYO's don't is a HUGE plus. I've hosted my own New Year's Eve party here and always bring my out-of-town friends by Ivo & Lulu's at least once per visit. Great roasted pear app and escargots and the duck magret and confit entrees are winners for the price. I will say I recall the food quality being better a few years ago. They now seem to rely on heavily saucing the entrees and the escargots but not to to the point that I still wouldn't recommend it overall and enjoy it for the price.

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68 out of 129 people found this review helpful.

Last time of many.

By eangel on 4/8/2011

  • Overall Rating: 3
  • Food: 3
  • Service: 2
  • Décor: 2
  • No, I would not go back!

Well, where do we start. Perhaps not taking our restaurant certificate valid during the weekends on a Friday, or the "sweet potatoes with gruyere cheese" appetizer that was still frozen in the middle or the menu of THREE prix fix options where you MUST pick an appetizer or dessert even if you don't want you (otherwise each entree is $30!), the "you can't share a prix fix" or the "cash only" policy.....not sure what is the main reason why I will not go back to this place which is unfortunate because it was one of my hidden gems in NYC, especially for wine lovers (being BYOB). Very sad to see a good place go SO bad.

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78 out of 148 people found this review helpful.

Don't Bother

By zoobis on 2/18/2011

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

This place was suggested by a work colleague while we were out for drinks. She called ahead and reserved a table for five us. After about 15 minutes while the host figured out where and how to seat us in the minuscule, crowded, and extremely dark space, and then another 20 minutes of just sitting there most of the time with no menus, he informed us that as a party of five we were each required to order two plates (one appetizer and one entree). I don't appreciate being told that I HAVE to order an appetizer, but he basically said it was a must. So we left. Not a really smart business model, especially given that it's not the difficult to get decent Jamaican or French food elsewhere in NYC, and there are so many restaurants, why bother paying for rude service.

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87 out of 166 people found this review helpful.

Unreliable... unkind... unlikely I'll return

By RachelZisser on 12/11/2010

  • Overall Rating: 4
  • Food: 7
  • Service: 1
  • Décor: 2
  • No, I would not go back!

We made a reservation over a week ago for four people on a Friday evening to celebrate a birthday-- when we showed up the host informed us that he had taken the liberty of postponing our reservation by an hour and a half in order to accommodate some other reservations that he received over the week. Needless to say, we did not wait around. We had all been to the restaurant many times in the past (one of us even wrote a published review on the restaurant!) Even though the small plates are delicious and the BYOB policy is great, I doubt that I will ever return--there are enough restaurants in this city that serve great food and know how to treat customers. If you find yourself in this trap, head down the street to Aurora. Their food is much better and their service is wonderful!

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82 out of 164 people found this review helpful.

horrible service AND they overcharged us!

By suzanne1485 on 9/28/2010

  • Overall Rating: 5
  • Food: 7
  • Service: 2
  • Décor: 8
  • No, I would not go back!

I went here recently to have dinner w my girl friends bc it looked cute online and is byob. LOVE the byob aspect. The food was decent but. The menu on this website doesn't match the in restaurant menu and the prices are higher when u get there. The waitress didn't ask what side I wanted and just brought me green beans wo asking. She then proceeded to accuse me that it was my fault for not asking. Weird but not a reason to avoid this place..... yet. the service just kept getting slower and slower through the night and it wasn't that busy. Plus we were in the overflow room where the servers literally have to walk your food outside on the sidewalk to get it to you. The waitress finally brought our bill and on a hand written piece of paper had over charged us by $50! She even gave herself a 20% tip off the wrong amt. We brought it up to her and she just crossed out the food amt and wrote down a new lower one (still wrong). And didn't touch the bloated tax/tip. We re calculated how much we owed and left. Do not go here. Many more byobs are in the city that are awesome. Also this place is cash only.

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84 out of 159 people found this review helpful.

Pretty good little place

By pscarb on 9/8/2010

  • Overall Rating: 8
  • Food: 8
  • Service: 7
  • Décor: 8
  • Yes, I would go back!

I'm only prompted to write this review because of all the slightly negative reviews I've read here. I went to Ivo and Lulu last spring on a first date with my boyfriend and had a lovely experience there. We had a fairly large group with us as it was someone's birthday, but ultimately we were all satisfied with the food, service and the fact that it's byob. A note to those reading these reviews: if you're looking for 5 star service and food, go to a 5 star restaurant. It won't be BYOB. But if you're looking for a place to gather with your friends, have a nice meal and drink your own great wine, this place is lovely. The menu is limited and it is specifically Carribean with a French twist, so beware of that if that isn't your type of thing or you are a picky eater. Otherwise, bring a great bottle of wine and enjoy!

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77 out of 145 people found this review helpful.

Worst dining experience of my life

By pinnaclebusinessbb on 8/27/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 3
  • No, I would not go back!

8:50PM Arrive 9:00PM Order 9:00PM-9:45PM Chef and waitress hanging out outside 9:45PM the waitress comes to our table and asks what apps we ordered 9:52PM apps arrive 10:00PM the waitress comes to our table and asks what we ordered for our main course (awkwardly disguised in another question) 10:20PM main course comes. My vegetarian girlfriend gets a duck (which she didn't order), and argues with the waitress about what she ordered. Ate 2 bites before we decided to leave, everything was wrong or did not taste good. Avoid "Ivo & Lulo" like the plague.

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98 out of 184 people found this review helpful.

An absolute GEM!

By finedine on 7/1/2009

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 10
  • Yes, I would go back!

I don't care what the other reviewers are saying- if you're a true New Yorker, you would agree this place is a rare find. With the hundreds of typical "highly rated" restaurants to choose from in the city, this one stands out due to it's sheer ambiance and social experience. Sure, the service might be a little slow or slightly un-attentive at times. But it's always such a happening venue that people are too busy mingling to notice or even care. Bring one, two, even three bottles of wine and sit back and socialize while you wait for the delicious food! The place is small but cozy, and the tables are tightly packed but perfect for making new friends after a few drinks!

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130 out of 241 people found this review helpful.

Great food but don't expect great service...

By tiffcal on 5/4/2009

  • Overall Rating: 6
  • Food: 9
  • Service: 2
  • Décor: 7
  • No, I would not go back!

As a person who loves BYOBs, I was very excited to find Ivo and Lulu. The menu looked great and the restaurant defintiely has its quaint atmosphere... however, word to the wise 1) don't plan on actually having great service, 2) make earlier reservations as it gets busy with people waiting in chairs outside and 3) expect to be waiting for everything. Went early Saturday night and then had to open our own wine, someone stopped by a handful of times, 1) take order 2) give bread, 3) say they didn't have anymore confit, 4) drop bill off and 5) to tell us to leave. When it comes to any restaurant, being asked to leave twice is rediculous. We hadn't even paid our bill before being told they needed the table and wanted us to leave. I wish the service hadn't taken forever to get our food in the first place, and it was rediculous to be yelled at for a table when they took forever!

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144 out of 277 people found this review helpful.

Gross food, horrible service

By Strandler on 3/14/2009

  • Overall Rating: 3
  • Food: 3
  • Service: 1
  • Décor: 5
  • No, I would not go back!

The reviews made this sound wonderful. Unfortunately, from the moment we arrived, the service was terrible. The waiters were rude and unfriendly. When the food came, we were hoping for some redemption, but there was nothing there.

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132 out of 259 people found this review helpful.

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