- READER REVIEWS
All Reader Reviews of...
37-47 74th St., Queens, NY, 11372
nr. 37th Rd.
Appalled by their Manager
By denia.maria on 9/13/2015
I am extremely disappointed with this place. My husband and I arrived at 4:10 pm as stated on our check as pointed out by their rude manager. We told our waiter we would like to take part in the buffet special, he said no problem took the menus and walked away. From the moment my husband and I arrived and sat our table, not once did they every replenish the buffet, with the exception of naan. When the waiter finally brought us the check I expressed my dissatisfaction with the service and he simply just walked away from me. I then approached the manager and express my dissatisfaction once again and he basically told me that was my problem, that the waiter asked if we wanted anything else, which is true, but again there was nothing left but rice pudding. I tried to explain to him, that I was not upset with that fact that we just paid $12 to eat rice and sauce, but instead because they should be more clear when their buffet service ends. If I would have known that they do not replenish the food after 4pm or so then I would have made a better-informed decision on my food choice. The manager basically mocked me and said I had no right to complain because I was there since 4:10 and I had 20 minutes to eat from the buffet. It's a shame that they have such terrible service and their manager lacks the skills to handle customer complaints. Not to mention he made some rude comments about my family as we were leaving. Disgusting.
Bad food and service
By pakis on 1/2/2013
I went with family to NY and was pretty upset about the service, dirty restaurant and owner was very rude to someone in restaurant it made me so upset that I will never return there. He was yelling at someone.
Jackson Diner is My Favorite Indian Restaurant..the BEST!
By 1chris on 1/9/2010
Jackson Diner by far is the best Indian food I have ever tasted in my life. I love it, there are times when I find myself craving it and will make the trip there even in this cold weather. Great environment, friendly service, good prices and the best part is the variety of tasty food. I have gone there on many occasions, especially for their delicious buffet. In fact, many of our office parties and meetings are catered by them. Believe me, it is a clean restaurant, and has recieved wonderful reviews by ZAGAT. I have never had any problems with their food or the service. The food is just too good-I not only eat in, but will order extra food to take out because my family and my kids love it. Jackson Diner is the best!
The Best Indian Food in NYC..!
By AndyC on 10/6/2008
I have been eating at Jackson Diner for years now, and while I tried other Indian restuarants, they just don't match up with the wonderful food and service at Jackson Diner. I just keep going back there every week for lunch and on weekends for dinner with the family. I still have not found another place that serves such amazing Indian food as Jackson Diner.. You have to try their buffet..they have so much food for so less...and its really delicious. I look forward to work so that I can take my lunchbreak at Jackson Diner. Everything from their naan to their palak paneer to their daal is truly perfection. The decor is nice too..me and my buddies just chill out and have a good time eating and chatting..its very cool place to eat great food and hang out. Honestly, if you want the best Indian food in the city you have got to try this place, believe me you have not tried good Indian food till you go to Jackson Diner...you will leave wanting more and planning your next trip there.
I love Jackson Diner!!!
By AmyD on 6/26/2008
Its not the "typical" Indian restaurant with dim lights and citar music playing...Instead it is a modern restaurant with a wonderful ambiance. Their food is amazing especially considering the price. Other restaurants charge twice the price for food half as good as JD. Moreover, the service is great, the waiters are friendly and the restaurant is clean and neat. In addition, they have a myriad of dining options, a pleothra of Indian cuisine..so you can get a lot of different food for a reasonable price. The other great aspect is its location. My friends and I just take the subway into Jackson Heights, fuel up at Jackson diner and than head off to the city. My friends love it so much now that they will come out from the city just to eat at Jackson Diner!!..I have also had many parties catered by them, and everyone has enjoyed the food very much. If you have taste for Indian food, this is the place to go!! I think I will go there today...:)
The Best For Less
By DD2 on 11/4/2007
I've been to the best all over the world, and I have to tell you if you really want really GREAT Indian food with out the nonsense, go to the Jackson Diner. They say that some like it hot! Well, they make it the way you like it.
New York's Finest Indian Restaurant and it's in My Borough!
By gimmieshelter on 9/29/2007
I have been eating in the Jackson Diner for 15 years, when they first started down the street in a tiny space. They have moved and the food is as delicious as it always was. To avoid disappointment, I have stopped going to other Indian restaurants in this city of a million Indian restaurants. The food is so fresh, the nan (bread) so hot, the service is very good. I always eat at the buffet, where they lose money on me: I can easily go back 3 times to the buffet tables to fill up again and again. Plus, there is a dosa chef who will make freshest food for you to order. I am a vegetarian and always marvel at the wide variey of vegetarian (vegan) choices. My son, a picky eater, loves this retaurant as well. There is a very good reason that this restaurant has been in business for so long, and that it is frequented by INDIANS! (Who would know better!)
Still one of the Best Indian Restaurants in NYC
By Natraj on 12/22/2006
The quality of food , service and value have been consistantly high over the years and that is amazing in NYC. Jackson Dinner by any standards should be considered a NYC perinial favorite. The atmosphere exudes a real NY charm. Somewhere in-between hip and functional. This is a kid friendly place, and also great for a date or a business dinner. This family run restaurant is a jewel and is worth the trip.
Can't get those lentils out of my mind....
By FoodieQueen on 2/20/2004
Fast Service, Great Food, Affordable Buffet...skip NYC and come the Jackson Heights!
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