60 Thompson St., New York, NY, 10012
nr. Broome St.
By pintsize on 10/25/2004
On top of the terrible service and attitude of the waitstaff the table next to us walked out without paying because they had to wait ONE hour to get served.When finally served the order was ALL WRONG.
By RobLinx on 7/1/2005
I was eager to try some of the better restaurants near where I was staying in TriBeCa. After spectacular evenings at Babbo, Lupa, and Public, I was excited to try Kittichai. It looked a little trendy, but the concierge gave it a very positive recommendation. As a solo diner, I'd been sitting at the bar at the previous three, but the concierge thought I'd better get a reservation. The best they could do was 9:30, but I was willing to wait. I should have been more willing. I waited for an hour, watching couples come in and be seated before me. When I was the only one left at the bar, my patience ran out, and so did I. I walked over to the Village, into a nice Indian place called Rangoli, and had a wonderful meal for probably half the price of what I missed at Kittichai. The service was fantastic and personal, and the chef came out to make sure I'd enjoyed everything, and to get my comments on a new dish he was trying. Kittichai won't get a second chance--there are too many other deserving restaurants in New York.
By ThaiRegular on 1/14/2009
I visit Thailand twice a year &don't expect western restaurants to get it perfect, I have many favourite Thai restaurants from top restaurants to Thai cafes. Kittichai seemed ideal from the reviews we read. We found the bar pleasant, staff friendly, decor beautiful but thats where it ends. I ordered the Lemongrass stuffed chicken, the food arrived late, the Chicken was dark pink in the centre, I was advised this was because it was stuffed just 2hours after consuming a third of the Chicken, I spent the whole night vomiting. I went to the Pharmacy to the GP I was told straight away it was the Chicken as this is what was arriving in the vomit. This ruined 2/5 days in NYC. My partner called the restaurant to report this & was advised a manager would call back. They didn't & after the fifth call the manager spoke with us, she said I quote "no you couldn't have got poisoning from here...What did you have? That's not good, can I offer compensation? (we were hopeful until) We offer a free bite to eat". This almost ruined my 25th Birthday! Stay Away from Kittichai!!!
By cat on 11/10/2004
I called to check that they had my reservation. The phone was not picked after trying for 20 mins and even after calling through the hotel switchboard. When i asked the hotel they said they had nothing to do with the restaurant and the people were most likely too busy.
By beach5 on 12/16/2004
I went there last night with friends from out of town. Service was very poor, and when I mentioned to the waiter, he replied that h ewas very busy, and getting "slammed". Also the food portions are TINY....Very bad value, adn I will not be back there
By PeteDancer on 10/18/2004
Easily summed up, the food was good but not exceptional, the service was abhorrent. Actually, it really ruined the feel of the place and dinner. example: We asked the waiter if he could stop by our table when he had a chance, we wanted to order dessert, he brought the check instead. After he dropped the check, we were so mind- boggled that we couldn't say anything. It was then that I had to actually get up and walk to the server station to inform him that we wanted dessert, not the check. Also, no one ever filled our wine glasses for us and after we finished the bottle of wine, no one took the bottle from the table or even offered us more wine. we had to ask the busser if he would let our server know we would like more wine.... Absolutely horrendous. regardless how the food tasted, the service from the entire experience left the worst taste in my mouth.
By sh281 on 4/10/2005
While the food is better than average and the decor is lovely, be prepared for waiters that have absolutely no interest in getting the order correct, or serving. Quite embarrassing if you are on a date or with clients. I think our waiter might have been racist, the service was that bad.
By Hojusaram on 12/28/2011
First impression upon arrival was good based on the creative and stylish interior. Our table was not ready at the reservation time so we sat in the entry area and ordered drinks which thanks to a bartender with significant attitude, never arrived (apparently staff were unable to work out where we were in the restaurant). As a frequent traveler to Thailand, "authentic" is not a term that applies to food at this establishment. The green curry (chicken) was bland was without flavor and the jungle curry (pork tenderloin) was salty to the point of being inedible. However, table service was good. All in all I would not return to dine here.
By ywwan on 7/17/2005
The restaurant is definitely a scene. Good drinks, cool bar. The staff however, have way too much attitude. And although the food is generally well prepared, for these prices, well prepared is simply not good enough! There are too many entrees that are made with the same sauce - the Snapper, Curry Chicken and the Duck. You would never guess that from carefully reading the menu - in fact you would expect it to be very different. And we were not advised by our waiter to try different dishes to get a variety of tastes.The portions are also very small and occasionally spoilt with an inappropriate dollop of mayonaise - it doesn't work with Thai food! I was definitely under-impressed by all but the scene. Won't be back on my own tab unless its to hang out at the bar.
By loulouaspen on 4/29/2010
Came in for lunch. Everything was good...but not outstanding. I had the artic char, which was cooked excellently, however, the broth it came in was a bit too salty for my tastes. The decor was admittedly beautiful, but in a trying too hard sort of way. The restaurant was empty, yet the maitre d' still seemed a bit frazzled when we walked in. Our waiter was good. Not really sure what to say about this place. No complaints. Everything was above average, but it wasn't anything to write home about. Will go in again for brunch, where I am excited to try one of their blood orange mimosas.