All Reader Reviews of...
20 E. 60th St., New York, NY, 10022
nr. Madison Ave.
A Bit of Paris on UES
By DamienLyndeck on 8/16/2012
Yesterday, in the rain, I had lunch at this jewel of a restaurant. Under the awning, the staff could not have been more attentive. The diners here are a sophisticated, moneyed group, many with their limos or black 4WDs with drivers waiting on 63rd. Some, used to rushed dining, tend to confuse the leisurely pace here with rudeness. On the contrary, the experience is truly Parisian. Can't wait to return.
Can't Enjoy What They Don't Serve
By TKB on 8/21/2011
I dropped into Le Bilboquet on a Sunday afternoon after visiting MOMA, finding it a very appealing space. I was the only patron in the restaurant when I was seated, and was quickly offered and served my choice of water (sparkling). Just moments later a party of eight was seated, followed almost immediately by a party of six. From the moment the other parties were seated, I may as well have been invisible. As a business traveler who has eaten alone many times, I'm used to the lackluster service often afforded to single diners, but at a pricey establishment like Le Bilboquet I would certainly expect more. I watched as the wait staff fawned over the two larger tables, taking and delivering drink orders, describing the daily specials, and taking food orders as I sat having had only water offered to me, nothing else. After 15 minutes of neglect from my waiter (busy on his way to serve the larger tables) I requested my bill from the Maitre d', paid and excused myself. How shortsighted it is of waiters who neglect single diners. Not only do they lose customers (and potential repeat business who would introduce additional customers), but earn sufficient ire to warrant reviews such as this.
By FancyFoodLover on 6/15/2011
I was surprised to see this many negative reviews for such a high end restaurant. What I've experienced at Bilbo is quite the opposite. I went for dinner with my boyfriend of 2 years because we love experiencing new restaurants. The food was great! We ordered a couple of appetizers (Bilbo Salad and the Beef Carp.), but it was the Cajun Chicken, which was helpfully selected by our waiter, that I truly enjoyed. The atmosphere is nice. I normally don't like small restaurants, but it was quite cozy there. The service is great! The waiters were kind, conversable, and handsome. The music wasn't too loud, and we noticed an interesting selection considering they had music of all styles playing. The crowd was mixed. The ages ranged from 30's to 50's, and they all seemed to be either frequenters of this restaurant or restaurants very similar to this one. We received our check as soon as we were finished and ready to leave. Of course the bill was high, but we enjoyed our night out at this fancy french bistro, and we will surely return. *NOTE: It is obvious that a restaurant of this size with tons of people to seat has no time to waste. You are seated as quickly as you are escorted out of the door. Bottom line, don't take the quick service personally. Be kind to the waiters, and I am sure they will be kind to you. Lastly, just enjoy the food and the atmosphere. There is no other restaurant like this one. *
Never Again. Ever.
By drapoel on 5/6/2011
Hmm. The 'host' came to my party of two and after asking how many we were, immediately told us he would not have a table for us - at all, the whole evening. I didn't even know this was an option for a reply. It's not like I walked into the hottest new restaurant...in the 80's. And no we were not wearing white Reeboks, fanny packs, tracksuit bottoms, and/or attempting a conversation with him in remedial French. No quote of wait time, no suggestion we have a drink whilst waiting? NB two tables were empty. When pressed for a wait time (had to ask three times) he curtly surmised 1,5 hours and walked back inside. Steaming and suspecting he was lying, I called the restaurant for a table anonymously a few minutes after leaving (I just had to know for sure) and sure enough we were told that there was free space for two if we came right away. I rang the host later to tell him I thought he could have been more polite. He said 'point proven' and hung up. It was inexplicable. I have had birthdays, many suppers, etc at Bilboquet in the past. No, never again. No longer to be frequented by anyone I know.
By saskin on 4/18/2011
I used to frequent Bilbo in its heyday and loved it. It was so much fun. Sadly, my experience there last week indicates that it has morphed into amateur hour for lamos. I popped in for a quick lunch on Thursday. The place had just opened and was empty. I asked what turned out to be the manager for a table outside. He snippily told me I had to wait to speak with the host (who was where, exactly?) When no host appeared the manager finally acquiesced and wearily asked how many were in my party. When I told him I was going to be by myself and wanted a table outside, he flat out refused. To reiterate, not a soul in the place. I told him I'd take my business elsewhere and left, with no apology from him. This would be unacceptable under any circumstances, but given my years of frequent patronage this is just outrageous. Maybe if they can get rid of the arrogant and sad little troll of a manager I'd consider trying it once more, but unfortunately it seems to have gone the way of the d-bags and B&T faux-euro joints. Steer clear.
By Lbermi on 2/26/2011
The place was packed in without regard to diners already there. The food was mediocre at best and the music (bad) was so loud that you could not carry on a conversation. I would absolutley never go back. It was an undeniably unpleasant experience. There are too many other good restaurants in NYC to even think about this one. I should have known when they didn't require a phone number when I made the reservations
Not worth the awful attitude of the wait staff
By janjanman on 9/21/2010
Abusive, rude, condescending and toxic wait staff and management.
By washingtonpl on 6/4/2010
We ate here last evening and found the staff both accommodating and smart in their recommendations. The food and wine were both divine. We had the cajun chicken and the Branzino - both were just fantastic and cooked perfectly. While the chicken was a little more "butter" than it was "cajun" it was absolutely worth the cost. Great spot! This downtown girl was pleasantly surprised!
By ths on 10/2/2009
I went for dinner last night and had the most DIVINE chicken--the cajun chicken. Le Bilboquet has the best food, and the service is wonderful. The endive salad is also amazing!! Highly recommended!!!!
By berg835 on 11/6/2008
This place, the staff, and food all of a distinct attitude. If it weren't for the quality of the food, my patience for the parvenu wait staff might keep me from frequenting this establishment. However, arrogance does not get in the way of service, and the attitude fits the ambiance of the place. Once the wine has been flowing and the clock strikes the right hour, the scene changes, euro electronica is turned up, and the atmosphere becomes much more playful. I recommend eating late enough to get a taste of this scene. Finally, if you do not order the cajun chicken you are missing the best dish on the menu.
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