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Home > Restaurants > L'Express

All Reader Reviews of...

L'Express

249 Park Ave. South, New York, NY, 10003
at 20th St.
212-254-5858

5.0 "Mixed Reviews"
Average Reader Rating
on a Scale of 10
Write Your Own Review
42% Would you go back?
42% Would you take a date?
28% Would you take kids?
28% Would you go on business?
14% Would you go on a special occasion?
Food: 5.7
Service: 3.9
Décor: 5.3
Value: 5.0
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  • Showing reviews 1 through 7 of 7

Downhill....

lpnyc from 11211 | Posted on 8/24/09

Overall Rating: 4 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 4
Service: 3
Décor: 6
Value: 5

I'm not sure if this is typical L'Express these days, or just what happens on Monday nights, or maybe there was no manager on duty tonight, but we had a terrible experience. Here's what happened: 1. Horrible service from a waiter who made us feel he had no time for us (meanwhile the place was half-empty and there were at least 2 other waiters on duty); 2. The staff let a woman bring her dog into the restaurant. She stood at the bar for 5 minutes holding her dog up on a bar stool (she was standing) and chatting with the staff. The dog was not teacup-sized; it was more of a medium-sized dog and definitely not what you should see in a restaurant; 3. The food was barely OK. My entree of chicken and tomato sausages came with a flavorless accompaniment of sauteed spinach and smashed potatoes that needed tons of pepper to inject any flavor. 1 + 2 + 3 = I won't return anytime soon. Another reliable spot has become unreliable.

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1 out of 1 people found this review helpful.

Roach and Rudeness

xdfxdfxdf from 80202 | Posted on 6/27/09

Overall Rating: 1 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 5
Service: 1
Décor: 7
Value: 3

My partner and I ate here tonight and will never return. Not long after we were served, a huge roach crawled across the floor of the restaurant and settled under our table. I flagged a hostess and, while pointing out the roach, knocked over my glass of wine that broke into my dinner. They sent out a replacement dinner and glass of wine, however when the bill came they had charged me for two glasses of wine. I asked the waitress about it and she called the manager, who accused us of lying and refused to remove it from the bill. So I called the Department of Health (311) on the spot. Only then, the manager took the bill and removed the wine. I am amazed at the low standard of service and the blatant rudeness. Everyone knows (or doesn't want to know) that many, even high-end NYC restaurants have critters, so in truth, that wasn't even the issue. It was the attitude of the manager and staff that turned the experience truly sour. We paid the corrected bill, tipped and left. Needless to say, we would not recommend dining at L'Express.

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1 out of 2 people found this review helpful.

Steak Tartar is excellent, service .. not so much

franciskirigin from 11211 | Posted on 12/4/08

Overall Rating: 8 (Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? Yes
Would you go on business? No
Would you go on a special occasion? No
Food: 8
Service: 4
Décor: 5
Value: 7

In an otherwise blase neighborhood, this is a great place to get steak tartar at 4am or 4pm. The interior feels a bit like a cafeteria, (not to be confused with Cafeteria), so ambiance is relative to your style. Do not come here for service with a smile, do drop by to nibble on some excellent frites and escargot.

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2 out of 5 people found this review helpful.

Crappy service and mediocre food

gramercygirl from 10010 | Posted on 9/2/08

Overall Rating: 3 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 4
Service: 1
Décor: 1
Value: 1

Went to L'Express for lunch with a friend. We were shoved in next to another table for two. Waited at least 10 minutes to even get a waiter. Gave us both tiny glasses of water with no ice - it was a hot day! Waited another 10 minutes for waiter to return to take our order. I had the grilled chicken sandwich, which according to the menu was just plain, but when I received it, the sandwich had some gross, unrecognizable vegetables on it and nasty mayo. The fries were good though. Food seemed overpriced for what you got. Service there was definitely not "Express." My friend exclaimed out loud, why is it called L'Express?! Waited probably another twenty minutes for the bill, the waiter seemed either to have forgotten about us or was ignoring us. Would never return!

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2 out of 4 people found this review helpful.

Best Faux French Bistro in the city!

ishaara2 from 10001 | Posted on 6/29/07

Overall Rating: 9 (Highly Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? Yes
Would you go on a special occasion? Yes
Food: 9
Service: 8
Décor: 9
Value: 9

Great service, great atmosphere and amazing food. And it's open 24/7!! It's a great place to enjoy good food and good conversations. The ambiance is a spin-off on French cafes but not too blatant. Sophisticated crowd. Their lamb burger is To Die For.

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164 out of 346 people found this review helpful.

Terrible service, rude waitresses & hostesses

Carys | Posted on 12/27/04

Overall Rating: 1 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 1
Service: 1
Décor: 1
Value: 1

The waitresses and hostesses are HORRIBLE and so rude! I wonder why since they're not working at a hot nightclub and they certainly don't look like Heidi Klum, they're just nasty looking girls working at a corner bistro. The food is overpriced for a corner joint. I'm surprised over the attitude of the girls when the management is so nice.

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234 out of 479 people found this review helpful.

Great Brunch

adam from 10011 | Posted on 4/25/03

Overall Rating: 9 (Highly Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? Yes
Would you go on business? Yes
Would you go on a special occasion? No
Food: 9
Service: 9
Décor: 8
Value: 9

For a great brunch at a resonable price, this is the place. The kinda place once you visit you'll go back weekend after weekend.

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235 out of 469 people found this review helpful.

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