All Reader Reviews of...
170 Thompson St., New York, NY, 10012
nr. Houston St.
DON'T COMPLAIN. YOUR REPLACEMENT MEAL WILL BE HORRIBLY OVERSALTED.
By 987 on 11/9/2012
Pork loin. Like rubber. Pink rubber. I couldn't chew it, so I had to spit it out. Server did not readily accept my comments;, e.g., "Really? Everybody else loves it.!" He offered replacement and I chose a pasta dish. Server must have poured half a cup of salt on it. Payback, I reckon. My daughter had been so proud of taking me out to dinner, so I choked down two or three bites, chased it with 12 oz of water, and thanked her for the lovely meal. I'll never go there again.
Lunch at Lupa
By KarenRest on 10/2/2012
Excellent food and service----I have no idea what these negative reviews are about. We had the papparadelle which was excellent. My husband had the pork bellies---incredible. My son had the lamb----juicy and tender. We started with the roasted beets with pistachios, roasted butternut squash and prosciutto, and some sliced salami. Everything was just wonderful. We are people who cook great meals at home and we are very critical when we dine out. We had a really great meal and would go back again without a doubt. We finished our meal with a cheese plate for the guys and an incredible tartufo for us girls, this was probably the best dessert that I have ever had anywhere. Please ignore people who just don't appreciate good food and wine!!!
I LOVE Lupa
By foodieworldtraveler on 12/21/2010
I visit Lupa every time I'm in NYC. I was introduced to Lupa several years ago by a friend who lives in the City. Since the, I've gone with local friends; dates; my 8 and 10 year old boys -- the food is simple, delicious and interesting. We've had great service every time. I'm coming back to NYC soon and I'll be enjoying a lovely dinner at Lupa.
Horrible Food & Rude Waiter
By Landis on 8/9/2010
My sister raved about this place and recommended it to me. Unfortunately, my experience did not live up to the hype. And that's all it is. Situation: I reserved a table for two a day ahead to ensure I get a spot, only two was offered to me 6.30pm and 11.30pm (which is ridiculous) and I took 6.30pm spot. By the time we left at 8pm, there were lots of spots available. Issue #1 - Food: - My friend ordered a salad that was inedible. I had never had greens that was THis bitter and old. The dressing was absolutely tasteless. - I had a pasta with meats on it. The pasta was nicely al dente, but the meats were WAY overcooked. The sauce was plain - they needed more stock to liven the taste. Issue #2 - Service: We were served by this blond guy with a serious issue on his behind. I am sorry, but regardless of how stupid you think the order was, you do NOT roll your eyes when we order. I would accept helpful suggestions, but not eye rolls. Also, you're not serving at the city's finest like Nobu, so I don't appreciate the air of superiority. Especially in a recession, I would think that everyone understand the value of service and humility. Conclusion: Never again. I am seriously disappointed with Mario Batali. I don't even want to go to Babbo. I can make better pasta than that.
WORST Restaurant Week Experience EVER at Lupa!
By NessaD on 7/13/2010
Upon returning from a fabulous experience living and studying abroad in Italy, I decided to make Lupa my choice for Restaurant Week. I went with my brother and two friends, expecting delicious Italian fare and great service. Much to my dismay, I found neither at Lupa. I ordered a pork entree, and was horrified when a piece of fat, sans meat, arrived on my plate. I tried to take a bite (I am a person who never complains at restaurants), hoping that it would be somewhat edible, but I just couldn't bring myself to ingest a pricey slab of pork fat. I politely and tactfully asked my waitress if I could have a different cut of meat, and the woman flat out refused. I can only presume that she did not perceive a Restaurant Week go-er to be a valued customer. My brother, who ordered the same dish and had a tasty piece of pork, gave me his and was left to satiate himself with dessert. I will never go back!
white short hair terrible waitress !!!!
By TRS on 6/1/2010
Hostesses, bartender and support staffs were great, however our waitress was missing all dinner long... I started with a rubbery,cold and blend octopus, it was terrible I could not believe they would serve that !!! It was my fist time and I took my pregnant sister with me to have dinner. She was really sensible with smell and taste and I knew would be hard to please her... But after asking for change the gnocchi sauce without success ,she decide to get a classic carbonara.....that not only for her taste but mine, it was way under cooked and salty. The bacon smell and taste was so overpowering that was hard to get any other flavor....even the "extra all dente" pasta. My brother in law dish was a blend pasta with black pepper....tons of it !!!! he loves heat, but that was ridiculous. My gnocchi was really soft, but one more time the sauce was way salty... no sign of the waitress to complain...and when we did she walked away like nothing happened !!! It was so disappointing ! Without any support from our waitress we just ask for check and left hungry ! I regret not had time enough to call the manager attention, but my sister was starving after a hour of waiting plus another hour to get out with a terrible impression!
Superb and Reasonably Priced
By JBDL on 5/24/2010
An outstanding dining experience. The food was OUTSTANDING. The atmosphere relaxing and conducive to great conversation. The evening was made especially great by the wait staff (Aaron). His attentiveness and helpfulness in choosing our dinner made the evening extra special -- and he got us out in plenty of time to catch our show. This restaurant is a MUST. Definitely ask for a table in the front room. Only one thing was missing -- the annoying pretentiousness of many NY restaurants. A definite must.
By Apaar Trivedi (NY MAG) on 4/25/2010
Went here last night, walked in without rsvp. The food is great and the prices aren't ridiculously over the top. I'd recommend it to you.
Good italian restaurant
By alexine on 4/10/2010
This is a real, Italian restaurant, and I loved it. The food was good, the service was good, and the prices are very reasonable. The only thing I didn't like was that they really rushed the food. I had made reservations for 9:30 PM, and when we were still eating our appetizers, they already brought the wine and cutlery for our entree, which we could hardly enjoy (although it tasted great) because our appetizer hadn't had a chance to digest. But the food tasted great.
Hit or miss - Some dishes are oversalted, but great service and dining experience
By RCE on 4/9/2010
I've been to Lupa on two biz trips. For dinner in 2006, I had the most sublime lamb shank braised in rosewater. Tender, tasty contrast of sweet and savory. Most recent lunch trip was not as great. Bucatini alla Americana came out way oversalted. I regretted not sending it back to the kitchen. However, the pasta is perfectly al dente. Chefs need to taste the dishes before sending it out. I have heard many similar complaints, so I know I'm not an oversensitive outlier.
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