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All Reader Reviews of...

Macao Trading Co.

311 Church St., New York, NY, 10013
nr. Walker St.
212-431-8750

Avg. Rating

7
Food: 9
Service: 5
Décor: 8
"Recommended"

Average Reader Rating on a Scale of 10.

40% would go back.

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THE NASTY GENERAL MANAGER MATT

By christmasparty on 12/12/2013

  • Overall Rating: 7
  • Food: 10
  • Service: 1
  • Décor: 9
  • No, I would not go back!

I am very disappointed at the general manager Matt. He was very difficult to deal with, as we would say in NY, he was the typical nasty New Yorker. I have been a big fan of the restaurant and have ordered dishes for the last 2 years for a Christmas Party downtown Manhattan. I called to order several dishes for the party, as I done the last 2 years. The general manager, Matt, was very rigid and forceful, he said, he is the new manager and he does not do deliveries, I offered to pick dishes up and he again was very rigid, he stated that he does not do take outs. He only serves dinner at the restaurant. I tried to find alternatives and he was absolutely unwilling which I found very interesting that I, the client, is trying to spend a lot of money and the general manager will only work with me if I sit at the table and eat at the restaurant. I asked for the person he reports to, so i could raise my concerns on the way he managed the interaction and he was unwilling and told me he has 5 bosses because they were 5 owners. Any way, I am a New Yorker and disappointed client

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16 out of 22 people found this review helpful.

Wonderful experience

By eshillingford on 11/21/2011

  • Overall Rating: 8
  • Food: 9
  • Service: 7
  • Décor: 10
  • Yes, I would go back!

Went there with a group of 6 ppl and they were accommodating from the start since 2 ppl arrived late so they let us sit at the bar while we waited with no problems. The decor and scene was eclectic and cozy, making you feel like you were inside an old Portuguese restaurant. However, the food had more Chinese flair and it was delicious. Our waitress told us the plates were served family style so we ordered 5 appetizers and 4 main entrees with 2 sides. My only compliant was that she didn't give us much direction in terms of how many plates would be a good amount. So we trusted her that it was enough (since we practically ordered everything on the menu at that point) and it was. My faves were the Mushroom & Truffle Croquettes, dry rub pork ribs, steamed dumplings, ants marching on a log & the chili prawns. For dessert the fried egg tart was yum!! I also appreciated the clever names of the menu items and drinks. The best part about going with a big group is you get to try everything! I'm dying to go back and try more of their specialty cocktails and other items on the menu! This was definitely one of the best dining experiences I've had in the city so far! I HIGHLY recommend it.

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43 out of 81 people found this review helpful.

way way way overpriced

By NYRocks1 on 11/10/2009

  • Overall Rating: 5
  • Food: 7
  • Service: 3
  • Décor: 5
  • No, I would not go back!

We visited Macao with a group of people. The food was great, but served on a plate to share with 4 people. This is fine. but 190.00 later, I had eaten, 1 prawn, 1 lamb ball, 1 mushroom ball, and a dumpling with cold greens. Between the 4 people serving us, you would think they could keep the drinks straight, instead they split the drinks between all of us. It was VERY unorganized, and VERY uninformative. I will NEVER visit Macao again. Be careful going with more than 2 people.

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105 out of 194 people found this review helpful.

Fun night

By ojolie on 6/24/2009

  • Overall Rating: 7
  • Food: 8
  • Service: 5
  • Décor: 9
  • Yes, I would go back!

Atmosphere is very rich, food was good, drinks were great. The only thing bothering me was that the bartender was too snobbish and wouldn't even look at your face; annoying. I'd go again though.

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111 out of 192 people found this review helpful.

The Rude Hostess

By katman on 5/2/2009

  • Overall Rating: 9
  • Food: 9
  • Service: 8
  • Décor: 8
  • No, I would not go back!

We had a booking for four and I must say the food was amazing. The service by the waitress was the best. Every dish we tried was fantastic, even though a bit over-priced. But it was a great night nonetheless until the hostess showed up. She told us that we had been there too long (even though we were in the lounge) and she had someone that wanted our table. We were told to please leave. Had we been sitting there chatting and not ordering food/drinks I could understand it. But our bill was $500 (see what I mean about overpriced). As I was explaining to the maitre'd as we're walking out why our night was ruined, I was simply told to have a good night and he walked away. Regardless of how good the food is, we will never go back.

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145 out of 251 people found this review helpful.

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