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Home > Restaurants > Maroons

All Reader Reviews of...

Maroons

244 W. 16th St., New York, NY, 10011
nr. Seventh Ave.
212-206-8640

5.5 "Mixed Reviews"
Average Reader Rating
on a Scale of 10		 Write Your Own Review
63% Would you go back?
54% Would you take a date?
0% Would you take kids?
36% Would you go on business?
54% Would you go on a special occasion?
Food: 6.8
Service: 4.2
Décor: 6.4
Value: 5.9
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  • Showing reviews 1 through 10 of 11

This is my 4th visit!

Summarra from 07114 | Posted on 6/25/08

Overall Rating: 7 (Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? Yes
Would you go on a special occasion? Yes
Food: 7
Service: 7
Décor: 6
Value: 7

I have been to Maroon's 4 times over the past year and NEVER been dissapointed! Only once did I go during their busy time (on a date) it was a Sat at 8:30pm. I go during the week between 6 and 8pm. That is when the place isn't packed and service is at it's best! I got no attitude, perhaps they dumped those servers, and the food was EXCELLENT! I took my boss there as well and she has a seriously refined palate! I had the salmon she had the jerk chicken and was very happy! I've referred them often! Go!

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6 out of 10 people found this review helpful.

This place is the WORST!!!!

glinnesa from 12210 | Posted on 5/18/08

Overall Rating: 1 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 5
Service: 1
Décor: 5
Value: 2

After researching restaurants on the Internet, my friends and I found this place. Food sounded good and we love Village restaurants. Boy were we disappointed. We arrived at 7:30 and they had an empty room of tables, but they made us wait until 8 to be seated. Service was extremely slow. We didn't get our food until 9:15, after all of the other tables were served their appetizers and food and these were 3 large parties. One table , the table next to us which was a birthday party, was also finished with their dinner before we received our food. Their cake even arrived before our food and they were seated at the same time as we were. We just ordered food. We had to rush as we had a 10:00 train and had to get to midtown by then. When we complained, we were treated rudely and told that we had to wait. They only reason we stayed is because we had no choice if we wished to eat before we went home. The food was average and the service was horrible. We will never go to this restaurant ever again.

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11 out of 16 people found this review helpful.

extremely disappointed 2nd time around

0099JLC from 07102 | Posted on 4/2/08

Overall Rating: 5 (Mixed Reviews)
Would you go back? Yes
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 5
Service: 5
Décor: 7
Value: 5

I went to Maroons for the 1st time about 6 months ago and was thoroughly pleased / now i'm wondering if it was the food or the incredible man sitting across from me / we licked our fingers after muching on fried chicken-rice & gravy-string beans and red velvet cake w-good alcoholic drinks / my 2nd time was this saturday after the car show....wow!! / same dish but the chicken was fried to hard and the string beans must have been dipped in the water for all of 5 seconds / it was like eating chips and carrot sticks / needless to say my man, who i took for his birthday, was disappointed after i talked this place up / I HOPE NEXT TIME I COME, THE REAL COOK IS BACK!!

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5 out of 9 people found this review helpful.

dissapointed

nycgirl48 from 10001 | Posted on 2/4/08

Overall Rating: 3 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 5
Service: 3
Décor: 4
Value: 3

I was at Maroons for a farewell party---we had a pre-fix menu---the items on the menu seemed good----i had shrimp--fried chicken, mac&cheese, collard greens--coconut cake---service slow---had to take everything to go----beware of drinks at the table---at the bar--happy hour--drinks were $5.50--$6.00---at the table--still happy hour---$12-$16---shocked by the bill----food does not lend itself to take out---chicken--no flavor---shrimp & collard greens--spicy hot--mac cheese --regular---coconut cake---yellow cake with white coconut frosting---maybe lunch is better.----------employee attitude--pretty bad

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82 out of 151 people found this review helpful.

take it or leave it

tysonbeck from 10012 | Posted on 11/26/07

Overall Rating: 3 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 5
Service: 2
Décor: 4
Value: 3

with more than a thousand restaurants in new york to explore, the " attitude" will not work for me, food is average

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138 out of 238 people found this review helpful.

Never Again

Jenniffer25 from 10023 | Posted on 8/8/07

Overall Rating: 1 (Not Recommended)
Would you go back? No
Would you take a date? No
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? No
Food: 1
Service: 1
Décor: 1
Value: 1

My husband and I invited another couple to join us for dinner at Maroons. After some cocktails and appetizers, 2 1/2 hours had passed and we still had not received our entrees. We questioned the waitress and the restaurant manager about this egregious service and we were told quite sternly that they were aware of the situation. Finally, after another 30 minutes, we requested the check. Without apology, the waitress delivered us a bill for $133. Again we called for the manager, who after much conflict, acquiesced and reduced the check by 20%. (Initially, she was only willing to remove the charges for the un-served entrees.) Outrageously, she considered us unreasonable in our request for either timely service or a concession in an extremely inflated bar tab. Our excitement for curry goat and oxtail had now been replaced by embarrassment as we had invited this other couple to basically a very expensive liquid dinner. Under no circumstances would I ever return to Maroons. It has leveraged its culturally unique menu to allow itself to charge premium prices ($12 cocktails) for what basically amounts to a low end diner in Chelsea. This establishment should be avoided at all cost.

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196 out of 456 people found this review helpful.

Favorite Haunt

lennyd from 02124 | Posted on 7/26/07

Overall Rating: 8 (Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? Yes
Food: 10
Service: 6
Décor: 8
Value: 10

I have been going to Maroon's for several years now and it NEVER disappoints! Sure, the managers have attitude (it's carribean soulfood), and the service can be slow. However, the food is off the chain and a great value. Come hungry as the portions are huge. The catfish is marvelous and the cocktails, although pricey, are worth every dime. For those who don't like Maroon's, go somewhere elese!!

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161 out of 284 people found this review helpful.

I dont care what anyone says, Maroons is fabulous!

Ilonavk from 07410 | Posted on 6/29/07

Overall Rating: 9 (Highly Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? No
Would you go on a special occasion? Yes
Food: 10
Service: 8
Décor: 9
Value: 10

I first discovered Maroons when I was looking for a restaurant for a friends birthday and have been a faithful customer ever since. The cuisine is comfort-food all the way beginning with the melt-in-your-mouth corn bread to my favorite, meatloaf and mac and cheese. Come with an empty belly because you wont want to stop. It is soo good. If your a health nut, this is not the place for you. I have never experienced bad service as the other review mentioned and they got 20% off anyway, how many restaurants in NY do that?? As for the wait, I've experienced both immediate seating and an hour long wait, so I would recommend reservations or even a call-ahead. Either way it is totally worth it.

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192 out of 422 people found this review helpful.

Great Food Great Service

kimdenisew from 10701 | Posted on 12/24/06

Overall Rating: 10 (Highly Recommended)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? Yes
Would you go on a special occasion? Yes
Food: 10
Service: 10
Décor: 10
Value: 10

I love this restaurant! THe food is great (fried catfish to die for and the red velvet cake is like butter) and the service has always been great. If you are looking for a great cocktail, this is also the place to be. the ambiance is great and much better than a lot of the other southern, caribbean restaurants I've been to. Yes it is a bit pricey, but it is VERY well worth it. I give this place all around 10s!!!

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289 out of 563 people found this review helpful.

Service is Terrible

chojinjia | Posted on 12/3/05

Overall Rating: 5 (Mixed Reviews)
Would you go back? Yes
Would you take a date? Yes
Would you take kids? No
Would you go on business? Yes
Would you go on a special occasion? Yes
Food: 8
Service: 1
Décor: 6
Value: 4

I've eaten here a couple times and the food is always good (jerk chix wings, fried chicken, meat loaf, etc) but the service is terrible. Tonight was the worst experience by far. We waited only about 10 minutes to be seated, so I was surprised (it usually takes longer). After the waitress took our order the first time, she came back 10 minutes later and asked to take our order again. That was the warning sign. Then we waited 45 minutes before the first item of food showed up. And it was wrong. At that point we were fed up and left. Either order take-out or go early.

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301 out of 609 people found this review helpful.

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