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All Reader Reviews of...

Matsuri

369 W. 16th St., New York, NY, 10011
nr. Ninth Ave.
212-243-6400

Avg. Rating

8
Food: 8
Service: 7
Décor: 9
"Recommended"

Average Reader Rating on a Scale of 10.

71% would go back.

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The worst dining experience - EVER!

By gigi on 11/9/2004

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 4
  • No, I would not go back!

If you want to eat I don’t recommend Matsuri. Sure the ambiance is nice (once you get past the entrance, which is more like the trading room floor than restaurant) but is it good enough to compensate for a lack luster menu and the most incompetent Maitre D' I’ve ever experienced? Our party of 4 waited 2 and ˝ hours for our table with a reservation. I wish that I would have known to pack snacks. Especially since trail mix would have tasted better than the sushi at this overrated disaster of an establishment. But back to Matsuri’s biggest liability, the Maitre D', who had absolutely no control over the patrons waiting for tables. At any given time there were at least 20 people standing around his station screaming for a table. An hour into our ordeal I realized a pattern. 2 types of people were being seated, greasy guys threatening to beat up the Maitre D' and guys greasing the Maitre D'. Classic. You’d better have a really fabulous meal waiting for me after a 2 and ˝ hour wait for a table. Unfortunately, the food is as hopeless as the service.

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193 out of 385 people found this review helpful.

Quality, but at a price

By tonch on 4/21/2004

  • Overall Rating: 7
  • Food: 7
  • Service: 6
  • Décor: 9
  • Yes, I would go back!

Has a good buzz to add to good food. The room is impressive. Great apps, I enjoyed the yellowtail, tuna, and the seared scallops. The 5 pc. sushi plate was exceptional, and the sashimi was quite good too. They could use a few more sushi rolls/dishes. Very hard to call it creative because it has been done so many times before, but they do it right. Cost is up there with NOBU but at least the atmosphere is better. The service was fine but I could see how it could be off since the combination of young waiters and large resturants sometimes doesnt gel, but I was fine.

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178 out of 369 people found this review helpful.

High expectations don't make for great food

By chelseagoodguy on 3/26/2004

  • Overall Rating: 5
  • Food: 4
  • Service: 6
  • Décor: 9
  • Yes, I would go back!

I was expecting so much more - which I certainly got in the decor - but the food was about as good as my neighborhood, day-to-day sushi place. And the more creative dishes didn't come through - certainly not for the price. Baked clams nestled on a salty foam (I think that's what it was) were lost in their salt and breading. I'll try it again, but not for the sushi.

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222 out of 424 people found this review helpful.

Service has definitely improved

By cafeconleches on 3/5/2004

  • Overall Rating: 8
  • Food: 8
  • Service: 8
  • Décor: 9
  • Yes, I would go back!

Trust me - the service is great. I found the waitress attentive and effecient, food above average and the space spectacular. Think they might want to add more interesting sushi options.

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158 out of 317 people found this review helpful.

Bones to pick with Matsuri...

By Starr on 2/18/2004

  • Overall Rating: 5
  • Food: 5
  • Service: 4
  • Décor: 8
  • No, I would not go back!

My fiancee and I went last Thursday to celebrate our anniversary and we were both disappointed. We ordered one of the specials, it was an oyster dish that they usually serve raw, but it was baked. In fact baked was the first word in it's title. They brought us the raw one by mistake and after we told our server we wanted to get the dish we had ordered he returned telling us that it was very similar to the raw dish and wasn't worth replacing it! Then why was it a special? Adding insult to injury, my fiancee found a HUGE bone in a piece of yellowtail and scallion roll... that's when we decided to never go back!!

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226 out of 415 people found this review helpful.

A good time that came to a bad ending

By andreae on 1/8/2004

  • Overall Rating: 5
  • Food: 7
  • Service: 1
  • Décor: 8
  • No, I would not go back!

What started out as a good time, good food and good service came to an abrupt halt after the appetizers. Once the appetizers arrived, 45 minutes passed by without the main course of sushi arriving. The waiter then began lying to us saying that the sushi was on the way. After wating another 35 minutes, our complaints were falling on deaf ears. Once we finally got the general manager, things started to happen. It seems that our main course order was misplaced and the waiter didn't know what to say so he lied to us. While I hope that what happened to my group won't happen to yours, I strongly recommend keeping on top of your waiter to check on the progress of your order. Hopefully and enjoyable evening won't turn out as bad as ours. To add insult to injury, the coat check lost my boyfriend's scarf and were unappologetic about it.

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189 out of 398 people found this review helpful.

The New Nobu is here!

By wierzbao on 11/12/2003

  • Overall Rating: 9
  • Food: 8
  • Service: 10
  • Décor: 9
  • Yes, I would go back!

Unlike Nobu, you can get through when you call Matsuri and can reserve a table... Unlike Nobu, the food is really good and the service attentive and very nice! I liked the kobe beef, the sushis, the cod and loved the fresh eel roll! Don't bother calling Nobu 100 times!

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248 out of 472 people found this review helpful.

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