All Reader Reviews of...
369 W. 16th St., New York, NY, 10011
nr. Ninth Ave.
The worst dining experience - EVER!
By gigi on 11/9/2004
If you want to eat I don’t recommend Matsuri. Sure the ambiance is nice (once you get past the entrance, which is more like the trading room floor than restaurant) but is it good enough to compensate for a lack luster menu and the most incompetent Maitre D' I’ve ever experienced? Our party of 4 waited 2 and ½ hours for our table with a reservation. I wish that I would have known to pack snacks. Especially since trail mix would have tasted better than the sushi at this overrated disaster of an establishment. But back to Matsuri’s biggest liability, the Maitre D', who had absolutely no control over the patrons waiting for tables. At any given time there were at least 20 people standing around his station screaming for a table. An hour into our ordeal I realized a pattern. 2 types of people were being seated, greasy guys threatening to beat up the Maitre D' and guys greasing the Maitre D'. Classic. You’d better have a really fabulous meal waiting for me after a 2 and ½ hour wait for a table. Unfortunately, the food is as hopeless as the service.
A good time that came to a bad ending
By andreae on 1/8/2004
What started out as a good time, good food and good service came to an abrupt halt after the appetizers. Once the appetizers arrived, 45 minutes passed by without the main course of sushi arriving. The waiter then began lying to us saying that the sushi was on the way. After wating another 35 minutes, our complaints were falling on deaf ears. Once we finally got the general manager, things started to happen. It seems that our main course order was misplaced and the waiter didn't know what to say so he lied to us. While I hope that what happened to my group won't happen to yours, I strongly recommend keeping on top of your waiter to check on the progress of your order. Hopefully and enjoyable evening won't turn out as bad as ours. To add insult to injury, the coat check lost my boyfriend's scarf and were unappologetic about it.
Bones to pick with Matsuri...
By Starr on 2/18/2004
My fiancee and I went last Thursday to celebrate our anniversary and we were both disappointed. We ordered one of the specials, it was an oyster dish that they usually serve raw, but it was baked. In fact baked was the first word in it's title. They brought us the raw one by mistake and after we told our server we wanted to get the dish we had ordered he returned telling us that it was very similar to the raw dish and wasn't worth replacing it! Then why was it a special? Adding insult to injury, my fiancee found a HUGE bone in a piece of yellowtail and scallion roll... that's when we decided to never go back!!
High expectations don't make for great food
By chelseagoodguy on 3/26/2004
I was expecting so much more - which I certainly got in the decor - but the food was about as good as my neighborhood, day-to-day sushi place. And the more creative dishes didn't come through - certainly not for the price. Baked clams nestled on a salty foam (I think that's what it was) were lost in their salt and breading. I'll try it again, but not for the sushi.
miso cod is the only good thing here..
By derekzoolander on 1/23/2007
go to Morimotos, its so much better!!!!
Quality, but at a price
By tonch on 4/21/2004
Has a good buzz to add to good food. The room is impressive. Great apps, I enjoyed the yellowtail, tuna, and the seared scallops. The 5 pc. sushi plate was exceptional, and the sashimi was quite good too. They could use a few more sushi rolls/dishes. Very hard to call it creative because it has been done so many times before, but they do it right. Cost is up there with NOBU but at least the atmosphere is better. The service was fine but I could see how it could be off since the combination of young waiters and large resturants sometimes doesnt gel, but I was fine.
Good for impressing out-of-towners and first dates
By ShibuyaDenizen on 5/20/2007
I heard that this place had a similar feel to Gonpachi (famous Japanese restaurant in Nishi-Azabu, Tokyo), so I had to try it. While the decor is stunning, that's where the similarities end. For appetizers, we had the grilled scallops, tempura soft-shell crab, yakitori, baked eel, and rice hot pot. All of these dishes ranged from good to very good and recommended. Then came the sushi. Well, while decent for US sushi, it's not up to snuff for NYC sushi, especially for the price. The food is good enough (especially the non-raw appetizers) and the decor is fabulous, so recommended for a first date, the visiting parents or the friend from Cleveland, but not recommended for a Japanese food purist...
Service has definitely improved
By cafeconleches on 3/5/2004
Trust me - the service is great. I found the waitress attentive and effecient, food above average and the space spectacular. Think they might want to add more interesting sushi options.
The New Nobu is here!
By wierzbao on 11/12/2003
Unlike Nobu, you can get through when you call Matsuri and can reserve a table... Unlike Nobu, the food is really good and the service attentive and very nice! I liked the kobe beef, the sushis, the cod and loved the fresh eel roll! Don't bother calling Nobu 100 times!
By martin_chamois on 5/7/2005
Matsuri in the lower level of the Maritime Hotel is a combination of Meatpacking district cool and Japanese cool. The food is reasonable priced and the service is very good. The customers seem to understand and enjoy both "in" food as well as more traditional fare. Overall very very good.
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