All Reader Reviews of...
99 Prince St., New York, NY, 10012
at Mercer St.
Not up to snuff...
By hungryjacq on 4/28/2004
How could this be a Jean-Georges restaurant? The food was mediocre, the service was atrocious (akin to being in the emergency room and being ignored for hours) and the prices belied the quality of the meal we received. We had to seat ourselves and obtain our own menus. The only time the server voluntarily came to our table was to pick up the check. I had the peekytoe crab cakes, which were incredibly dry. The dipping sauces were completely unimaginative. The server indicated that the chocolate cake was the "best" dessert on the menu. If that's the case, the others aren't even worth offering. Simply awful!
Poor Management of Reservation Books
By MC24 on 7/31/2009
We made a reservation 2 weeks in advance for this restaurant. We arrived promptly for our 8:30 reservation and were told it would be a 15 minute wait and that the prior table was finishing up. We grabbed a few seats at the bar and ordered cocktails, as we are accustomed to waiting 10-15 minutes at any New York restaurant to be seated. After the 15 minutes went by, we politely asked the manager how much longer it would be and he said it would be seated in 15 minutes. Another 15 minutes went by and we went and talked to the host for a status update. He said that the prior table just got dessert and that it would be 15 minutes longer. I then asked the manager why he didn't tell us, when we first came in, that they were running very behind and I received an extremely rude response. After 45 minutes, we left and went to Double Crown, where the food was very eclectic & delicious and the service & management were great. I will never go back to Mercer Kitchen, especially with clients.
What's wrong with Jean George???
By CzarChef on 3/7/2003
Well, the place had a hip atmosphere,typical for Valentine's Day. Seemed nice at first sight. The food was decent; but the Chef is an asshole, just the way he treated his cooks, I heard a guy complaining that he wasnt getting paid his hours, then he started cursing and yelling; come on it's an open kitchen for god's sake he shouldn't be doing that at all. I know its not directly related to the food, but I cannot patron a place where the employees are not treated well.
Overpriced Food nothing special..
By redhead27 on 8/15/2005
The food was just ok, nothing spectacular and way over priced. there are so many lesser priced restaurants in NYC with better food That's for sure....
By jgroyale on 11/21/2008
Very disappointed - the tables downstairs were completely uncomfortable - and when we asked for a different one - we were told that was impossible (despite tables being empty the rest of the evening.) Wine glass was dirty. Tuna spring roll consisted of tuna surrounded by phylo dough - the accompanying sauce was its only saving grace. Crab cakes lacked flavor as did the duck entree. Had been looking forward to it - but will not return.
Poor Management + Reservations
By jasonmarquis on 11/21/2009
Our party arrived promptly at 8:30 with a reservation and was asked to wait at the bar. We were patient for 45 minutes, but when we asked the MD why there was such a long wait, he revealed that hotel guests have priority. We were bumped twice in the span of 30 minutes as the guests of the hotel, all but flashing their black Amex cards, casually strolled in to take our place. When we pointed out that we were disappointed with the service, our hosts wouldn't hear our complaints and were reluctant to make us comfortable. Not even an apology! Walking out the door after 1 hour of waiting, it dawned on us that the large MK marquee out front didn't stand for Mercer Kitchen, but rather Mood Killer. My recommendation: Go to Lucky Strike and drown your sorrows in a pomegranate martini.
Beautiful setting, disappointing food
By alexine on 4/10/2010
I went to Mercer Kitchen with a friend and was positively surprised when we entered the restaurant. It is a beautiful setting, very trendy and yet very warm. Unfortunately, the food didn't live up too the exceptations. The food was, overall, not so good. I had the squid first, my friend the tomatosoup, and you would think that it's not that hard to do that right, and yet it just wasn't that good. Then we had the salmon, and the roast chicken, and the salmon was okay, the chicken was okay, but the mashed potatoes were really salty, the vegetables were hard, it just wasn't good enought. The staff was friendly, but not that friendly, and overall, it was disappointing. There are worse restaurants out there, definitely, but this surely isn't one of the best either.
By pokopillow on 1/31/2005
I had order a steak and was too salty for me.
OK Atmosphere, Average Food
By lilydog on 6/7/2010
I agree with the other reviewers, the food was just average and the atmosphere was fun, but would not be great for good conversation or a romantic evening. The downstairs has no windows, and the bar looks cool, and the glassed-in staircase gives everyone in the place something to look at, but still, its a basement. Not that special. The food and drink: the steamed shrimp salad was ok, with too much dressing; not outstanding like another reviewer said. The duck breast and confit was again OK, but not outstanding like you would expect from this place's prices. The cheeseburger was good, but for a nice place I would rather have a brioche than a supermarket bun that is too small for the patty. French fries were nice and crispy but plain. Mint cucumber martini was very good, if a little sweet. Nothing on the dessert menu was inspiring so we didn't have anything. The service was fine. A little slow and a little informal, but nice and willing to help.
Trendy, but I couldn't rave about the food
By reviewer_212 on 6/3/2005
I took some friends visiting New York who were impressed by this stylish establishment. The mood lighting, basement-feel and furnishnigs make it quite a trendy place. We particulary liked the bar area which served delicious cocktails and the wine we had was very good. The waiters were attentive but not overly friendly, which is often a good combination. I would counsel against ordering the chicken which came with potato and green beens. It was rather bland and I did not think it was value for money. I will return to this tendy place again but will make sure I try something else on the menu!
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