All Reader Reviews of...
23 Vanderbilt Ave., New York, NY, 10017
nr. 43rd St.
By ceegee13 on 3/12/2003
By Bollan on 8/15/2005
We were promptly seated but hardly welcomed at all. Got seated right next to a HUGE floor standing air con. Whats this Bangladesh or? Asked the maitre for a wine recommendation and straight he went to a 280 USD recommendation. Really sad and unprofessional. Starters were below average especially the asparagus wich were almost still frozen. Onto their famous steaks. Overdone of course (as almost always in NY) with a BLACK and BURNED thick crust on them. I really stated to the waiter the we wanted our steaks rare as they should be if you expect high quality meat but to no avail. All in all we felt sad and extremely dissapointed after spending 600$ in a classic tourist trap!!!!! Two tables next to us also seemed to have different problems both with food and service. Remarkable even when the restaurant was almost empty (no surprise). What a dissapointment!!!!!
Used to be good but no longer
By bookseller on 11/29/2012
The ambiance was very pleasant, and my bloody mary was spot-on. However, the steak was almost embarrassingly bad. First, it was cut about half an inch thick, making it impossible to get any kind of char without overcooking the inside. Second, mine ws indeed overcooked -- I asked for medium-rare, which is by far the most popular order in New York steakhouses, and when I cut into it it was gray through and through. They took it back, but not before making me cut into the middle to prove that it was overcooked all the way -- VERY tacky. When I got a replacement, it was correctly cooke, but had been so heavily coated in ground pepper that it made me cough (nope, I had not asked for "au poivre"). And finally, the meat itself was deeply mediocre -- sinewy, flabby, with little flavor. I could get a better steak at my local market, and I could sure as hell cook it better. Given the prices they're charging -- and how good this restaurant used to be -- they should be ashamed.
Grand and Bland
By stephanieelise on 3/14/2003
As with MJ himself, the view is spectacular, but the talent in the kitchen just can't compare. The steak was average, and the sides were bland. Fortunately, the views kept me distracted from the whopping price for average food.
Don't waste your hard-earned money
By KarenB on 11/8/2004
It seems the waiters have respect only for the white or wealthy. People who came to the restaurant way after me were served first even though we pretty much ordered the same food. I was also very annoyed by the fact that the bread for the soup came when I was almost finished with my soup (not so for the couple next to me served by the same waiter). It is ridiculously expensive which is not a problem if the food is of the same calibre but it is only mediocre. Believe me, you won't get the value for the price. What a wate of my hard-earned money!!!
Cold and dry
By jbenobu on 12/16/2008
Best to go somewhere else for good steak. Our porterhouse was served cold, dry, no sizzling butter, very very sub-par.
Grand location at Grand Central.....But that's it.
By phils on 9/13/2012
Convenient location and stunning decor courtesy of the Grand Central renovation are completely overshadowed by the terrible food. The strip sirloin was overcooked, dry and tough. Hashbrowns, the perfect compliment to a steak when they are good, were just awlful....tasteless, preformed potato patties that had all the markings of having been frozen. With so many great steak house options in the city, Michael Jordan's is clearly a waste of time and money, and that is a real shame.
Great steak very poor service
By JeffK on 12/10/2003
Had reservations, seated promptly. Slow service, impatient waiter. Ordered steaks hashbrowns and vege. Steaks came out, no sides, 7 minutes later was able to get waiter attn. Asked were sides were, said vege coming denied we ordered hashbrown. 5-6 minutes later,half steak gone sides arrive. NO apology, no manager, no adjustment on desserts or coffee. High price, poor service but good steak (sides were good when they arrived). Won't go back.
good food .. ek serivce
By aLLy on 12/28/2003
Unless you look like a rich white person, you are not going to get the service you deserve. In order to get to another table, the waiters constantly nudged my chair w/o apologizing (I tried pulling myself so close to my table i could practically wrap my legs around the table leg). After an hour and a half, we were rushed to leave (even though the place was 2/3 empty). If you take the plate and then ask your customer if they're done yet I really don't think that's how you treat a customer paying $150 for a meal for two (2 appetizers, 2 entrees, 2 sides). I rather eat at McDonald's, because at least there I would get the service for what I'm paying for.
Nice place, Average food
By Natedogg72 on 6/21/2007
Grand Central is a nice place to eat dinner, but I've had steak that tastes like that at Outback...and I didn't have to pay $200 a person there
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