366 W. 110th St., New York, NY, 10025
nr. Manhattan Ave.
By uwsresident on 6/16/2013
GO ANYWHERE BUT HERE. THIS PLACE SHOULD BE CLOSED. 30 minutes to be seated (arriving before 5pm). Arrived with 2 kids and, expecting a delay, we ordered 2 side dishes when the waitress arrived (15 minutes after we sat down). It took 30 minutes for our waitress to deliver drinks. Another 15 minutes to deliver the sides. That. Was. It. 1 hour and 20 minutes later, still no food. 3 tables had gotten up and left. Our blase waitress (friendly until we started getting restless, maybe she thought it was a garden party instead of her job) clearly thought Facebook was more important than getting up off her stool. And what was the most insulting was when, after ONE HOUR AND TWENTY MINUTES WITHOUT BEING SERVED, we approached the manager. He tried to blame their appalling, inexcusable service on someone forgetting to put in our order of fried chicken and told us that we were being impatient. Maybe the food would have been good. Wish I could have tried anything other than sides. Their arrogance and superiority have no place on this block. Shut. Them. Down. Go to Dinosaur BBQ, Go to Dallas BBQ. Go to Jacob's Pickles. Go anywhere but here.
By lilly89 on 10/26/2012
I was passing by and saw an attractive Soul Kitchen,nice decor and soul music is playing from Mariah's to Whitney. Lunch poster is not so attractive,they're not specific about the price and what you are getting. So i asked the front desk if fresh lemonade is included but he is on the phone . Nobody greeted me at the door and nobody escorted me at the table and air was very warm. I find my way to look for a table waited for a long time for the menu and waitress look angry ,i did not get any smile. I ordered waited again for a long time, i need to go back to work.I think it's unacceptable to pay for a pricey lunch and get a crappy service.