1991 Broadway, New York, NY, 10023
nr. 68th St.
By tashleigh on 10/10/2011
probably the worst place i've ever eaten. the service was appalling and the food even worse. we walked in for lunch and the drinks were plonked on the table, noone even took the courtesy to say hello. the plates were dirty and wet, I had to clean them myself. the waitress was inattentive and acted as if she didn't care. our egg roll starter came within 2 minutes and it was clearly just reheated and fried to death. it was dry and unpalatable. one of the mains came in another 2 minutes, before we had even finished the starter. General Tsao's chicken served in 2 minutes says to me....reheated. clearly you cannot cook chicken fresh in 2 minutes flat. the other main (wonton soup with duck) came 5 minutes later. not only did every single piece of duck have at least one large bone on it (which lets face it, it is not pleasant to pick the bones out of your mouth whilst sitting at dinner) but as if this wasn't bad enough, I found a piece of cardboard in one of the dumplings in the soup. what a disgrace. i realise mistakes can happen at any restaurant, but in my mind, the service henceforth should make up for those mistakes. the waitress did not come to ask if everything was ok after giving us our mains and we ourselves had to ask for the dish to be complimentary. noone offered us a new dish or to change dish or for my partner's meal also to be complimentary. noone was particularly apologetic. truly the worst restaurant experience i've ever had.
By laurelarockefeller on 5/12/2011
I am amazed when I hear people write that the "hot and sour soup tastes funny" here because Ollie's is the ONLY PLACE IN TOWN where "hot and sour soup" (suanla tang) is made RIGHT folks! Why is it so different? It's CHINA CHINESE FOOD--not the Americanized swill you Americans are used to being fed! This food is EXACTLY what you find in BEIJING, SHANGHAI, and other major Chinese cities--and VERY HARD to get in the United States! Do they make some dishes for the American palette...sure! But there are plenty of dishes like suanla tang and scallion pancakes that are perfect for those from China or just know their REAL CHINESE food. If you ever wonder why this place is so packed, it's because so many people from China insist on coming to OLLIES for their meals. Only OLLIES will do! This is the REAL STUFF! True to any truly authentic restaurant, if you really know your China Chinese cuisine, you can ask for things off menu and get it! Unlike Americanized places, this one easily gives you HEALTHY BROWN RICE--just ask! They are happy to adjust your order for food allergies and your taste and give you fast service. And of course...the bottomless pot of tea! QING HE CHA! If you love the REAL STUFF--this is the ONLY PLACE IN TOWN! I spent many years in a Chinese family and learned to love the real stuff and hate American-Chinese. Ollies is my favorite restaurant in New York. Once you learn the difference, you will never go back to "fast food" American swill again!
By doufsociety on 1/8/2011
We had your chicken noodle soup, also known as the Mai Fun Soup. We always, always order this soup, but today the chicken in the soup was repulsive. It tasted like plastic, and there were unusual white stuff in the chicken. There are three of us that went there tonight, and all three of us ended up with stomach aches and all three of our soups were very bad. We told the manager, and as if it didn't matter to him, he said "Well, you shouldn't order this soup. Order a beef soup". This just shows that they have no trust in their food. We also told the servers about our issue, and about the fact that all three of us had stomach aches, and the server lady gave us a bad attitude when we told her we weren't coming back- she said "dont come back! I dont care" Who says that? Bad attitude, poor service, and revolting food. I really think they should rethink where they get their food from, and the way they pay attention to how we are so serious about this issue. In the look of their eyes the didn't care about anything we were saying. And the only reason we were so demanding on this issue was because we didn't want others to eat the chicken and get stomach aches like us. I dont recommend going there, and especially do not get their soups.
By amalaelane on 11/20/2010
Just the Feng Shui should be an indication: entrance is the take-out area which is cold and industrial looking. Whole ambiance is imperialistic with oversized statues and cheap banquettes and completely uninviting. The service is inept too - it takes forever to get take-out there. So it's just a fast-food place and they don't give a damn. There are so few really authentic and good Chinese restaurants - I should know as I lived in Taiwan for nearly 8 years. On the Upper West Side the only good one is Hunan Cottage. The service is friendly, but not too friendly. The food is very tasty and health conscious i.e. not oily and more Chinese than Chinese American. Outside of Flushing, Chinatown has some authentic places: XOXO and on Mott Street the vegetarian place called Budda Bodai http://www.chinatownvegetarian.com/ Okay, that's enough of a break! You know what I'm working on right now! No more distractions. :)
By CynicalSunshine5 on 3/1/2009
Terrible service, rude waiters and a rushed atmosphere - get your food to go!