All Reader Reviews of...
1 Fifth Ave., New York, NY, 10011
at 8th St.
Otto drove my discovery of the best Neapolitan Pizza... down the street
By bioxpert on 3/8/2009
I've eaten at Otto and generally agree with some of the reviews about the mediocre pizza and surly staff. This time, I walked a couple of blocks south and stumbled on what I now think is the best pizza in Manhattan, Pizza Mezzaluna on West Houston at MacDougal. First, everyone in the place is Italian, staff and customers! The brick oven pizza is amazing, just like Rome and Amalfi, drizzled with spicy olive oil to give extra zing. BYOB, but it's worth it.
The pizzas and wine selection are great, but OTTO fails with the pastas.
By TheForestEnds on 3/3/2009
The pizza here is great, the onion and goat cheese being my favorite, but to be blunt... the pasta was atrocious. I have been here several times, sampling most of them, and I must say: underwhelming every time. The sauce is bland and often merely lukewarm and the pasta noodles themselves are prepared much too al dente in my opinion. Go for the pizza, stay for the wine.
Great place to take kids
By Voldar on 2/1/2009
very good pizza and pasta, nice decor, good service, great wine list, music just loud enough to temper down any noise your (or other) kids are making and you can still have a conversation.. probably the best restaurant to take kids in the city although you have to be careful on times (go early) as it can get very crowded.. only nitpick is they used to price their substantial winelist at only a 25-50% markup over the last year or two it seems to have risen to more standard 200%+ markup.. my guess is batali is attempting to pay for one of his few disappointments Del Posto
By larryW on 1/25/2009
im a pizzan FANatic. this place does one pie above the rest, the pepperoni. they use a very high quality salume. it is very good. crispy, cracker thin crust. acidic sauce. very nice. other than that average. i am a pizza purist so all the crazy topping pizzas here dont appeal to me and people i have brought who (against my advice) have ordered them are never happy with what they got. the other items are the menu are authentic italian, u have to give batali that...but i just dont think the average american eater eats this style over the american italian style. i know im that way. i spent considerable time in italy and i appreciate this style but i prefer american style.
Great service, okay food.
By JCity on 1/8/2009
This was my second time at Otto. We were seated promptly and had a very good waitress. Unfortunately, we were seated near a window and a horrible draft kept us all chilly throughout the meal. A couple of the antipasti we could have gone without and the pizza was just okay. The gelatto was delicious and the price per person wasn't bad. Probably won't be returning anytime soon.
Another Complaint about Service
By tmduffy on 1/2/2009
We pre-ordered and pre-paid a family lunch for 12 at Otto's on Monday, 12/29. I thought that having a group reservation at a higher price would overcome the service issues I'd read about in other reviews. Wrong! After being seated it took about 10 minutes for our server to come by. Then another 15 minutes to get the pre-ordered cold appetizers and then an incredible 40 minutes to get our pre-ordered pizza's. In the meantime we had to chase down the server to get attention for drinks and to try to accelerate the delivery of our food. Otto's was not particularly busy that day in case that could be an excuse. By the end we were late for another appointment and left without having the desserts that come with the meal. The floor manager made a financial concession on the bill for the uneaten desserts. But ironically we still had to pay the 18% gratuity for "service" on the smaller bill. From the overall reviews this is a hit or miss place, but when they miss, you miss big.
Good atmosphere, not cramped and good casual fare
By hipsterhottie on 11/11/2008
Hands down order the gelato. The atmosphere is great, as is the bar, in case you have to wait for your table. Good lighting, order the Caulflower, Kingfish, Fennel & Bottarga or the Funghi & Taleggio mushroom, taleggio
Dear potential otto customers: be warned.
By None on 10/5/2008
This establishment is like the Olive Garden with a really extensive and overpriced wine list. At least olive garden has the never ending pasta dish... After making reservations two weeks ahead of time, we were excited for our meal. Upon ordering simple entrees (pesto linguini and penne with marinara) we were disappointed with the burnt garlic flavors and the sugary marinara sauce. While our disappointment with the food was overwhelming, the entrees were reasonably priced at ten dollars. The mildly friendly service and price point were the only redeeming qualities. However, on our next quest for tragically mediocre Italian food we will be headed to Carrabba's, or maybe Sbarros.
By shooter on 9/30/2008
The first time I just thought it was bad luck but the second time I went I had the same experience and so I will not be going back. The food was mediocre at best - too salty, under cooked, wrong flavor combinations. The service was below average. We made sure we gave our tip to the bust boy and not the waiter. This is disappointing as my experience at Babbo was so great.
By Says_who on 3/30/2008
My friends and I waited an hour for a table Sat. night, as expected. After we got called, we waited another 20 minutes for the host to seat us, only to find out they marked us down as a party of 2 instead of a party of 5. Although they said weÂ’d be next, we had to wait another 45 minutes to get a table...a 4-top with an extra chair stuck in the aisle. The hostess apologized and said she already told the manager about the trouble. You might think that would make the server extra aware that we were tired and hungry so she'd provide excellent service. You would have thought wrong. We got 2 pieces of bread for 5 people to split and she forgot to put in one of the pizzas we ordered. By the time she put the dessert menus on the table we rolled our eyesÂ…weÂ’d probably still be waiting for them this morning. And as for any kind of comp for the incessant waitingÂ…nothing. At least they didnÂ’t try to charge us for our missing pizza.
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