By millej on 8/30/2005
Westside Palm (I'm told the others are better). Pushy upselling of everything from bottled water to drinks. Overdressed salad, overcooked lobster, the baked potato tasted like it had been reheated, the creamed spinach tasted canned. The coffee was really good though. Fortunately they had lost my reservation so we were put in a side room which was much quieter than the main room. If we had been forced to eat in the main room I would have walked out since it was unbearably noisy. Even the touches of "luxury" seemed ill-thought out and forced. They have a bathroom attendant to turn the faucet for you and hand you cheap paper towels to dry your hands. The Red Lobster of steak houses.
By tbone on 2/1/2003
In search of a sensational lamb chop, I aimed for one of the most notable steak house names. The lamb chope were far from sensational since I found that it was not Colorado lamb made in America! Instead they served something called Austral lamb. Ugh. High priced and second best. Not up to snuf.
By bert on 11/12/2004
my wife is a member of theirPalm Club card, on her birthday she gets a free lobster. We have gone 3-4 times a year recently. The prior 3-4 times my steak has been very tough and brought to me cold. I wonder why I go back. The lobster is still very good. I've dined at the Palm in Las Vegas (Caesars)and find the steak is a bit better there. Otherwise, believe me, at locations on the east side and especially the west side my steak has not been good. I would not even attempt to compare it to Peter Lugers or Ruth Crist. I think with these card specials the quality has gone done. Really. I would rather spend less money and go to Charlie Brown's or Outback which are now better than the Palm steak. Really. But I would still go back for the lobster.