All Reader Reviews of...
360 Park Ave. South, New York, NY, 10010
at 26th St.
Fine food, awful service
By opdinnerout on 2/22/2010
While the food was fine (really not exceptional), the service was so bad (rude, curt, and incredibly slow) that it made my birthday evening generally unpleasant and dissatisfying. Even though the manager politely listened to my complaints and vowed to make it up to me, I doubt that I will be returning or suggesting that any of my friends ever go. **UPDATE: the manager personally called me to follow up on my complaints and then he sent me a letter with a gift certificate as an apology. Rather amazing follow up, which made me update this review (upgrade service from 1 to 5 and now I'll go back!)
wow i can't believe anyone could write a bad review!
By malia on 12/27/2009
Everything was stunning. From the butternut squash soup to the scallop sandwich to the virgin mojito seaonal drink. Service was best I've ever had. Will be back to try dinner - LOVED this place!!!
Rotten service and snotty manager
By EDFR10 on 11/22/2009
The reservationist recorded the wrong time for my Thanksgiving Day dinner reservations. By the time I found out about the mistake, the restaurant was booked. I could not use the time they had us down for because a member of our party had to work that day. Instead of being in any way apologetic, the manager was rude, snotty and condescending.
Worst Dining Experience of the Year
By drewski3303 on 10/29/2009
Absolutely awful. Sat for 45 minutes before our order was taken -- wish we'd left during that wait. From amuse bouche to dessert each offering was worse than the next, some bordering on inedible. The butternut squash flan was overwhelmed by the ginger topping it, the appetizer of diver scallops sat upon what was we thought a previously diner had eaten and threw up back on his plate, the halibut was nicely seared but utterly unseasoned and flavorless. To top off this terrible experience the "carrot cake" was perhaps the worst dessert that I've ever encountered at any restaurant: three tiny blocks of what cannot in anyone's imagination be called carrot cake -- it had a crust on it that led my wife to believe it had been deep fried (or maybe left out for days) -- accompanied by a pear-flavored block of gelatinous something and, the kicker, a scoop of ridiculously bad tasting green chai ice cream (was told the pastry chef (who should be publicly flogged) would refuse to substitute vanilla for us). Do not under any circumstances waste a cent at this restaurant when there are so many restaurants around the city deserving of your business.
Went for Brunch yesterday
By BigSigh on 8/9/2009
Excellent. $35 fixed price, you get a lot of high quality food - breads and pastries to start (delish scone and muffin were highlights), choice of appetizer - we had excellent fruit selection, choice of entrees I had amazing pancakes and gf amazing risotto. Service very friendly and good. Good coffee too. It's pricey but hey what do you expect? Not too busy but buzzing especially later on
By foodielover on 3/12/2009
By ansleyvanepps on 12/18/2008
I enjoyed an absolutely perfect and amazing time at Park Avenue Winter with my mother and grandmother for their first trip to NYC in years. It was sophisticated, classy, beautiful and above all, extremely delicious. The crispy calamari salad, the veal chop, and the apple/brussells sprouts side dish were all delicious. A true hit!
By rolsto on 5/4/2008
I had high expectations. Lovely space, nice looking menu. Extremely rushed, but professional service (I have read this elsewhere as well). Food was far from exceptional--I had Thai soup and King Salmon--felt i could have easily replicated dishes in my kitchen. Tasted food in my party as well, same feeling. My banana parfait for desert missed the boat as well. Overall, ordinary and overpriced. I spoke with manager to give feedback--he gave me his card and an "I am sorry." The smile was cursory and saccharin like. Not a return destination unfortunately.
Pretty to look at-Ugly to Taste
By isabellef on 2/7/2008
I ate here last night for my boyfriendÂ’s birthday and we were both exceedingly disappointed. The idea of the restaurant is interesting and the decor is most definitely tasteful and fun to look atÂ…but when all is said and done, this place is a gimmicky rip-off that serves less then mediocre food hoping you won't notice b/c you will be so enamored with the scenery. Well, if I wanted to spend 400 bucks on dinner for 2 and enjoy some winter scenery, I really should have just ordered takeout from La Bernardin and eaten it outside. I suppose going to any restaurant in the 60's on the UES is setting yourself up to spend some money, but you at least hope for good food in return. I had the most vulgar, over cooked chicken while my boyfriend had a mangled piece of meat. We were rushed the entire time-even so much as to have them bring out our main dish while we were still eating our appetizersÂ…very classy. Trust me--there are a hundred better places then this one on the UES to eat. DonÂ’t waste your money.
Park Avenue (Summer/Autumn/Winter)
By martin_chamois on 2/1/2008
The new decor changes four times during the year with the seasons. We appreciated the Winter dÃ©cor during a recent evening.Chef Craig KoketsuÂ’s menu is intriguing. The execution in the kitchen has been uneven. Some dishes are great, some far from it. A king prawns appetizer in Summer was great, and mediocre in Winter. John Dory and Halibut main courses were very good to outstanding. The lack of consistency is troubling. The overall acceptable food is diminished by a staff that is can be so bad that they are almost humorous. The front desk hosts and mangers have developed an attitude. When a specific type of seating was not available when we arrived we were seated at another table. Fair. But when our requested table freed prior to our appetizers arriving and we requested a floor manager to move us, we were first given the slow roll and then denied the move due to Â“confusing the waiters according to the chef.Â” For the next forty minutes the table was unoccupied. We want to like Park Avenue but the restaurant does so many little things to irritate us that we are unlikely to return in the near future.
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