Unprofessional and ungracious
By zeecee on 7/27/2003
We had a reservation for six at the 77th Street branch. Two of us arrived on time, asked to be seated in the almost totally empty, cavernous place and were told the entire group had to be there. When we pointed out there were plenty of tables, they led us to a table near a window, which meant the air-conditioning was ineffective. We asked to be moved and were put in a dark corner. By now we were turned off. The others arrived and a regular asked to be moved to a better spot, which we were. The food - an assortment of Chinese appetizers and entrees - were fine. The sushi, too was fine. But with the abundance of eating establishments in Manhattan, I had no desire to return to a place where the staff is clearly not trained to try to be accommodating. Food is fairly costly for the upper West Side. The place is enormous with plenty of Asian decor. I was mostly offended by the attitude. Had it been better, I might have returned.
DRY, NOT FRESH, NO SENSITIVITY
By atomu on 4/23/2003
Some of the appetizers (dumplings) were dry inside out like a paper. They had no distinctive taste or aroma of ingredients. The rolls were better. Pad Tai was horrible (also dry & ketchup like- similar to Republic & Spice‘s). The tofu inside the Pad Tai was old with hint of sourness. Over priced tea was good, although the tea cup was dirty. I was very disappointed and will never go there again.
By CityPixie on 4/7/2003
You feel like you've just walked into a Wizard of Oz Bento Box when you enter Ruby Foo's on the Upper West Side. Buddha tschokes and Asian ephemera abound in nooks and crannies from the moment you step up to the hostess. Slide over to the bar for a Ruby Foo sake cocktail to enhance the buzz you've already started, plus you'll need something to do while you wait. If you're with a group, you must get a lazy-susan table so everyone can share everything that you order form this dizzying array of dim sum inspired options. Crowd-pleasers include the duck and the calmari.
By dtulsa on 4/1/2003
its almost a chain restaurant. the sushi's fine, the chinese's fine, and the ambiance is better than a typical japanese or chinese restaurant. but you're in nyc for chrissakes, why eat here?
A feast for the senses
By mmflame on 3/24/2003
Though the waiting area can get crowded, it's a good place to people watch before you are seated. Make sure to look around as the interior is beautifully decorated with oriental art pieces and rich decor. A spacious bar is located near the entrance, take advantage of it while you wait. When you get to the eats, I recommend the Dim Sum Sampler, which gives you 4 pairs of different dumplings/pot stickers, including those stuffed with duck, with shrimp and veggies or with chicken. I highly recommend the Hot and Sour Shrimp with sticky coconut rice as a main course. The shrimps are massive and generously scattered amongst water chestnuts, asparagus and oriental mushrooms. The Kung Pow chicken is also excellent, quite spicy and very flavorful. Though the tables are a bit too close to each other and the place is quite loud on Saturday nights, it's very much worth the trip for excellent oriental cuisine.
Fun Food and Atmosphere.
By samjones on 2/27/2003
Some places just work. The food is good, not great, yet it is a great place to go with a group of people. The entrance is always a bit chaotic, but the service staff are good.
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