Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Restaurants > Shake Shack

All Reader Reviews of...

Shake Shack

366 Columbus Ave., New York, NY, 10024
at 77th St.

Concrete jungle

By mibmob on 8/27/2010

  • Overall Rating: 5
  • Food: 7
  • Service: 3
  • Décor: 4
  • No, I would not go back!

Literally, this location is a jungle of people, strollers and bags. I saw a kayak once as well. Waiting in the airport-security-like line takes just as long as working through the extra thick and giant concretes from the menu (though the latter is very tasty). Standing in a crowd waiting for your food is like boarding a plane as everyone muddles near the pass. If your a little person, the burgers are four bites. If you are not, then you'll only need two. I know NYers don't mind crowding, but you would think that the designers would alot a bit more space for waiting that does not include the main passageway. Good luck enjoying the atmosphere, the food experience suffers for it.

Did you find this review helpful?
Yes No Request Removal
110 out of 213 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
In determining overall rating, food and service are given more weight.
1 2 3 4 5 6 7 8 9 10
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
| Not you?