- READER REVIEWS
All Reader Reviews of...
64-13 39th Ave., Queens, NY, 11377
nr. 64th St.
A horrible story,worst service in my life
By cubbyw86 on 6/22/2008
They serve us red snapper in chili and basil leaves, which I did not order. So I told the waiter, that we didn't order the snapper. Then she told us that we were wrong and we had ordered the snapper. When we told her (again) that we had not ordered it, so she said, with an attitude in her voice, "So u don't want this right? The kitchen is closed, so you still won't get what you want if I take this back." So we figured fine, since we were hungry. The green curry came a few minutes later, we realized that there was no eggplant in it at all--it was just curry with fishpaste and basil leaves, bamboo shoots, and ginger. Again, NOT what we had ordered. Where was the eggplant? Then I saw our waitress taking orders at another table. Bad service is one thing. LYING TO YOUR CUSTOMERS is another. She must not have thought we would see her taking orders. I will never come back to this place. There are plenty of better Thai restaurants that have better food and QUALITY service.
By dropo59 on 4/28/2008
On my first visit, I was rushed by my waitress because they were "busy," told that several items were not available, and then had to wait 40 minutes for a dish that the waitress had insisted that I order, and that turned out to be an utterly generic chicken-cashew stirfry. I agree with some other reviewers that the experience here is probably much different if you are a regular than if you are a newcomer. Which is great if you're a regular, but really good restaurants try to impress everyone. I actually got the impression that the better food, as well as the better service, was being saved for more special customers.
Average food, below average service
By harpo on 4/28/2008
Based on some of the reviews, I was expecting excellent food. My dish was a very average Panang. The sauce was quite oily and it was very mild, despite my request for spicy. I have had much better in most other Thai restaurants that I have been to. One of my companions had a very good beef dish. The other was served a crispy chicken dish that could not have held it's own against your neighborhood chinese takeout. Service was very poor - we were rushed to give our order and then ignored for more than 30 minutes. Overall, not worth a second trip.
I cannot believe that I was conned into leaving the Island
By food_is_amazing on 9/1/2008
Everyone, from New York Magazine to my best friend in the City, has been raving about Sripraphai. And, on my day off, feeling adventurous and craving Thai food, I went. Let me just say that I am happy that I did not con anyone else into going with me--what a waste. The food was, to quote NYM, poor. Plain poor. The papaya salad tasted slightly rancid; the chicken/chili/basil dish was oily (and the the chicken seemed of questionable authenticity); and the pad thai--the pad thai was the biggest shame. Tasteless at first, with a strange, almost bitter, aftertaste. In addition, the food was not even particularly cheap: the same items at Chai at 55th and 8th would have cost the same amount, give or take 50 cents. The next time that I schlep somewhere off the Island for Thai food, it will be to go to Thailand.
I had a lackluster experience...
By lamenteuse on 6/19/2009
...I don't feel like repeating myself, so you can read my blog post: (http://strollerkill.wordpress.com/2009/06/19/an-outer-borough-experience-sripraphai-for-thai/). Suffice to say, I'll be sticking with Pam Real Thai in Manhattan.
Decent food, but service too terrible to tolerate... go somewhere else
By lisie846 on 8/31/2009
Food was decent (I've had better in Manhattan -- not really worth the trip to Queens), but the service was horrible. Appetizers went ok. Then when it was time for entrees, out of a party of three, 2 of us got our entrees and our third friend had to ask twice for hers. By the time she got her entree, we had almost finished eating... and waitstaff was completely unapologetic about the error. Within five minutes of finishing our entrees, we were asked to pay and then told we needed to leave our table (on the back patio) because another table was waiting. I understand asking a table to leave after they've been sitting for an hour+, but we had just finished eating! To make matters worse, we walked through the restaurant to leave and it was 70% empty -- but rather than tell another group they needed to sit inside, we were kicked out of our table after we had given a generous tip. The manager was unapologetic. It is not worth my money to eat run-of-the-mill Thai food and be treated so rudely.
Food isn't everything
By GoodFoodie on 5/5/2007
Been here a few times to get the real scoop. On weekend evenings, expect a wait before sitting down, but not too long, say 10-15 mins. Tasty food, decent portions. Decor is nothing special. The rooms, loud and crowded. Some might say "festive"; others, too loud. Entrees are $7.50 to $14+. WATCH OUT for overcharges on your bill--they've done that to us every time we've gone. It's intentional, since it's happened a few times. (Don't know about you, but in an all cash business, it really pisses me off to be nickeled and dimed.) Worst of all was our service. We waited 40 mins. for our dishes, while our waitress served her later-arriving "regulars" first. No one apologized, our waitress never returned to our table--not for water, nothing. We paid our bill through the busboy and left unthanked, unlike the regulars who departed amidst smiles and thank yous. Very disappointed. We'll try Jackson Heights for comparable food, better service, and cheaper prices. They shouldn't treat newcomers like this or they won't have any more regulars.
By eugenialai on 7/29/2008
even though the food is good, the service is the worst in the city. the waitstaff and the manager act like they are paying you to eat there. I WOULD NOT RECOMMEND ANYONE TO GO THERE. there are too many good restaurants in NY to choose from. no need to be treated like garbage.
By magwep on 11/1/2008
I am surprised to see the negative reviews here, but let's just say that it is likely that it is more probable to spend energy posting if you had a bad experience than if your experience is good. I've gone to SriPraPhai Thai over the years since they were much tinier, in fact more than half the space they are now. I do miss the old, smaller, less-famous version, but am happy to see their success. They are for sure authentic, from the Thai people who are regulars down to the refrigerator which offers all kinds of exotic deserts. The one that sticks in my mind is a pumpkin custard. The only not-so-great dish I've ever had there was a soft-shell crab appetizer. The whole fried fish are amazing, especially with chilli sauce, the papaya salad with friend catfish marvelous, and love the crispy pork. Very delicious! I haven't tried the Pad Thai because, well, heh, Pad Thai these days sort of akin to sweet and sour in Chinese cuisine, isn't it?
Best Thai food in the neighborhood
By khalilazim on 5/20/2010
not impressed with their service but their spicy food is exceptional...try fried crabs, ground cat-fish with mint & lime juice or chicken with shrimp dumplings for appetizers...yummy and try their fish entree...good stuff
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