All Reader Reviews of...
13 E. 12th St., New York, NY, 10003
nr. University Pl.
Can't handle a crisis
By bisiquino on 12/9/2003
We picked the Strip House for or annual XMAS dinner and when we got there we found people mulling around the entrance looking confused. We entered and were told there had been a fire in the kitchen. We could wait at the bar (at our expense)until the grill was "fired up". Estimated time varied depending on which of the 12 year olds you spoke to. No restaurant management was visible.I go to hamburger places that could handle it better than that! Stay away form the glazier group.
Nasty, confrontational service
By Maggie231 on 7/18/2008
When I asked the waiter if I could have my steak pink-- he became confrontational and arrogant and replied "we do not do medium plus". Really -- there are so many great restaurants in New York that are service oriented and serve good food. Save your self the money--- go elsewhere.
Even if I get paid.. never go back
By Kikinoou1201 on 5/3/2010
First and last of all, service sucks. Sucks, the worst ever in my entire life in NYC of 13 years. Tried most of "fancy" "hot" restaurants in NYC, ok, bar is packed, somewhat classy, good location, something to check out I thought. My friends were not too hungry, so decided to share bigger sized steak, they split it to two, served in two plates, things seemed to be ok.. until the size of the steak was super small (It wasn't HALF of what the steak itself would be) we politely asked, because it was obvious, just saying "each portion looks too small". Floor manager, almost laughed "U guys SHARING steak?" you get the message? He wanted to get away with it, by trying to make us feel bad...(?) about sharing steak, who cares? We were 4, ordered 3 main courses, is it THAT funny? He kept being SOO rude, over "why are you sharing" to "well, if you want bigger piece, you should order another", to "don't know what you want me to do". SO we asked for Manager, he apologized, but the rude guy never did. He, white mid thirty, shorty was the reason we all left, without eating anything, after waiting 30 minutes to get a table. Oh btw, yes we did have reseravtion. Conclusion: Rude restaurant like this, should not survive in NYC. GO SOMEWHERE ELSE where they serve great steak, with great service.
Go some where else
By Garrett5i7 on 3/9/2010
Went there with a group of six and everyone (4) who order a steak dish agreed it taste like rubber. The crab cakes were terrible as an appetitizer and the service was lacking. Forget about resrvations waited 45 minutes to table (8:30 Reservation seated at 9:15).
Give a miss honestly
By swanseacity on 12/2/2008
Honestly save your money..Waited a while by the bar after booking. Tables were cramped together waiter service overpowering by far and the food was nothing to write home about..We forgot to put a tip in with the payment and the head waiter asked us infront of everyone dont you intened to leave a tip i explaned that i thought it was in with the payment and give him$25 he looked me up and down and exclaimed IS THAT IT..HONESTLY
By brobbio on 1/6/2005
Come on, now! The meat is by far NOT the best in NYC, the service is absolutely terrible, and the wait times are laughable. Reservations are just a built in excuse to spend more money at the bar.
Quality of the food not worth the price
By amybrill on 1/23/2012
I used to love this place. But the quality of the food has really fallen off. Your money is better spent elsewhere. Whenever I'm in the neighborhood I like to have a drink at the bar but they make it very difficult to just get a snack. It's really too bad. I had the worst time trying to find something on the menu I wanted to eat. And when I ordered the fish it came out completely overcooked and room temperature. My friend got the truffle macaroni and cheese, as we were just looking for something small. So not worth the price. And truffle oil. Really? I have eaten here many times and have ordered the steak, a NY Strip and was so disappointed I never want to have steak there again. The bottom line is there are just so many places to get a good steak in NY I don't see how this place can stay in business much longer.
By Graciefully_Me on 4/25/2005
The decor, a little tacky, but goes with the theme. Suprisingly roomy as from the outside, you seem unsure. The room just opens up as you walk past the coatcheck/entrance/bar. Our waiter was a little overbearing, almost snotty and pretentious, but I'll give him credit, he DID warm up at the very end. (But I must give credit to my date for that one.) The oysters on the half were great, everything else was mediocre. I left happy and satisfied, but not exactly knocked off my feet.
Tasty Food, But Too Toasty Temp.
By colpo on 3/8/2004
It's hard to enjoy a steakhouse meal as you feel the beads of sweat draw momentum as they descend your torso. The night we went, the joint was seemingly typically packed, and it was uncomfortably warm. We mentioned it to staff, and a manager looking bloke told us that the air wasn't working that night and sorry. Thanks ... I think. Nothing was comped following complaint. Food was delicious, but place was uncomfortable.
Damn fine service!
By tma1_2001 on 2/21/2009
I was recommended to eat here on our last night in New York before my family and I came back home to the UK. I was a bit concerned by the negative reviews on the service and working in the trade I'm pretty unforgiving about poor service and stuck-up staff. Happily the service was bordering on perfect; just the right balance of being friendly, welcoming and professional. The bread, steaks, herb fries and the 24 layer chocolate cake were all stars, my daughter was even showing her friends pictures of the cake as soon as we got home! All they need to do now is simplify some of the food and let the flavours speak for themselves. A super evening, thanks!
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