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All Reader Reviews of...

Sylvia’s

328 Lenox Ave., New York, NY, 10027
nr. 127th St.
212-996-0660

Avg. Rating

7
Food: 7
Service: 8
Décor: 7
"Recommended"

Average Reader Rating on a Scale of 10.

67% would go back.

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2nd Time around. It isn't good.

By TRich on 7/27/2007

  • Overall Rating: 3
  • Food: 3
  • Service: 3
  • Décor: 5
  • No, I would not go back!

This was my second time going to Sylvia's in 2 years. Each time I went with a large group so we were in the reserved section. The service wasn't great at all. The food was served family style. They just didn't put enough food on the tables. Just recently (last Sat.) I visited it again. It was worse this time. The food just wasn't good. The service was horrible and the same people. We kept asking for more food. It's like they weren't prepared. You had to wait so long for ribs that people started getting up and leaving. We kept asking and they kept saying it's coming but nothing. I didn't stay to wait for the dessert. Many people were disappointed. They need to do a better job with big groups and get the food tasting right.

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248 out of 525 people found this review helpful.

Rip-off tourist trap!

By coreyguia on 3/29/2009

  • Overall Rating: 3
  • Food: 3
  • Service: 2
  • Décor: 2
  • No, I would not go back!

We were a small group, had everything prepaid, gave the waitress the voucher and thought we were trouble free. The spare ribs were rancid, the fried fish soggy in oil, rice, cornbread decent, collar greens best - the experience far from "OH SO UNIQUE". Jazz from loudspeakers, a singer came for 10Minutes - this was the experience - no not entirely - we were about to be ripped off . Our NYC tour guide was not sitting at our table, therefore we were eyed as a good "rip off" group. The Manager presented us with a $60.00 bill for some "open difference". We were about to pay it, when one of the group informed our tour guide, who confronted the "surprised" Manager, (who had not expected us to be with a local representative) gave him some well deserved "no way Jose", called immediately the local agency - who reconfirmed, that we were NOT to pay anything. After leaving the restaurant we left for the airport to fly back to Amsterdam with a bitter taste in our mouth. There are 14'000 wonderful restaurants in NYC, any Deli or Diner in the city serves better food then this tourist trap called Sylvia's!"

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106 out of 198 people found this review helpful.

Frustrated With Them

By KathyMorris on 3/21/2014

  • Overall Rating: 3
  • Food: 3
  • Service: 3
  • Décor: 3
  • No, I would not go back!

I am sick of their poor service.. Call Sylvia's on a Friday early evening or Saturday evening - and you will often receive a voicemail that says "Press 2 for pickup" and then you will hear a message letting you know the attendant is not available and then a CLICK in your ear. "How ghetto." Who advertises a food service to draw Customers, and then refuse to pick up the phone when Customers plan to eat at your restaurant? This has happened several times for weeks! Why treat Customers that support your business this way? Sylvia's has enough money.... they should have common sense enough to hire people dedicated to picking up the phone to place food orders and serve your Customers. Sylvia's could have become a much larger business.. However in my opinion, they have not really grown to their full potential because they do business ... Just tacky. When you walk in they are unorganized. First of all, the only reason I even eat Sylvia's at all is because every now and then I want chitterlings. Because their food is just "OK." Now I'm at the point that I will get the recipe online and buy the pre-cleaned chitterlins and make it myself. Why deal with backward, tacky people? There are plenty of excellent restaurants all throughout Manhattan, Harlem, Brooklyn, and Queens that offer much tastier food.

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20 out of 39 people found this review helpful.

tourist trap

By viennes on 12/18/2008

  • Overall Rating: 5
  • Food: 4
  • Service: 7
  • Décor: 5
  • No, I would not go back!

This restaurant might have been great some decades ago, now it is just an average tourist trap. The food has canteen quality, a real carbohydrate overload, breaded fish, breaded chicken, some mashy potato salad, some pudding-like desert at the end, everything a bit on the cheap side. Didn't feel any cozy Southern atmosphere there either. Positive point is the personnel which very friendly and effecient. Food was brought very quickly, almost like in a fast food restraurant, they are obviously used to cater large tourist groups. You won't miss anything if you give this place a miss,

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97 out of 187 people found this review helpful.

Touristy Hype

By dudelovesfood on 8/7/2012

  • Overall Rating: 5
  • Food: 4
  • Service: 7
  • Décor: 4
  • No, I would not go back!

The first warning sign - Sylvia's ONLY has margarine. No butter. Sorry, but cornbread with a soybean oil spread is disgusting and I would say most of the food is mediocre at best with a slightly below-average diner quality to it. There is a certain charm to the dingy, bare-bones decor, and the staff is friendly, but that doesn't balance the entire experience. NY has some of the best restaurants of all types and prices in the world, and this is not one of them.

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44 out of 82 people found this review helpful.

Well,Bless My Soul Food!

By adsong on 6/30/2003

  • Overall Rating: 8
  • Food: 9
  • Service: 8
  • Décor: 7
  • Yes, I would go back!

In the heart of Harlem.A beloved NY institution,loved by us New Yorkers,tourists and suburbanites as well. Gospel Brunch on Sunday's,($21.00) Large portions.. Jazz on Saturdays,.Entrees for about $15.00.. Smothered chicken,grits,Cholesterol City,but once in a while , do it!!..

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495 out of 905 people found this review helpful.

nice place

By toniaumo on 2/20/2010

  • Overall Rating: 8
  • Food: 6
  • Service: 10
  • Décor: 8
  • Yes, I would go back!

i was interested in southern food so i decided to go to Sylvia's with my cousin. the service was amazing . our waitress was polite and timely. the food was okay. i would say okay because of the the temperature of the food. the price is affordable. and i have to say the lemonade is on point. i would eat there again. the bathroom is clean as well.

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123 out of 212 people found this review helpful.

AMAZING SOUL FOOD!

By DennisDickson on 3/8/2010

  • Overall Rating: 9
  • Food: 10
  • Service: 7
  • Décor: 8
  • Yes, I would go back!

This is SOUL FOOD. Not an imitation but a Southern Family who came to New York and knows how to cook Southern Cuisine. We even met Sylvia Woods and her family. Somebody told me she sold her restaurant which I quickly found to be false. I loved the restaurant and will definitely visit during EVERY TRIP TO NYC. MUST HAVE IN HARLEM. Too many knock-off soul food spots around. This is the real deal.

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93 out of 183 people found this review helpful.

ALL I CAN SAY IS YUMMMMM

By RecentGraduate on 3/8/2010

  • Overall Rating: 9
  • Food: 10
  • Service: 8
  • Décor: 9
  • Yes, I would go back!

I had always known about Sylvia's but heard mixed reviews. I must say that the food was scrumptious. I had fried chicken, barbeque ribs, macaroni & cheese, candied yams, and collard greens. HAVE MERCY. Loved the fact that I met Sylvia's daughters and even grandsons. I definitely loved it. Loved the pictures lining the walls showing the history of the restaurant and all who have visited. A REAL Harlem Establishment. Must support family owned business...a dying breed. Especially ones that stay true to their cause.

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79 out of 164 people found this review helpful.

Very Good

By mitchmurr on 11/25/2010

  • Overall Rating: 9
  • Food: 9
  • Service: 9
  • Décor: 9
  • Yes, I would go back!

As most...always wanted to, never got there, finally did and so glad we went. Crowded but not full, staff was very friendly. Had the smothered pork chops, fried chicken with waffles, candied yams, mac & cheese and sweet potato pie. All was very very yummy, especially the pork chops. They even have a "Harlem Golden Ale" beer that was very good though it is really made in Saratoga, NY. So glad we went and look forward to going again. For those who want to but are "concerned" about heading north of the Park, c'mon, get over that and get some tasty food.

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78 out of 139 people found this review helpful.

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