156 Orchard St., New York, NY, 10002
nr. Rivington St.
By bslsmile on 6/18/2011
Save yourself the worst experience possible for a bride or bridesmaid. I can't even type out everything that happened to me because it would take over an hour. It suffices to say that I ordered a dress 6 months ago, the dress that came in is entirely different in style and size from that which I ordered but out of desperation, I decided to work with them to alter it to make it look better. After very costly alterations, the dress is still a complete disaster. After one set of alterations, the dress still looked terrible and the owner was completely rude and unapologetic. I showed up to my second fitting, which was scheduled five weeks in advance, only to find out that the dress wasn't ready yet. They didn't call me or apologize or anything. The owner yelled at me, as if it was my fault, and told me she was too busy to talk to me and that I would need to make another appointment. At this point, I don't have any hope that the dress will work but the wedding is so soon that I don't really have a choice. VERY BAD experience and very unprofessional owner. I am in disbelief that this place is still in business.
By Leah3t on 12/8/2009
Why oh why did I not read the reviews here first?!? I ordered my bridesmaids dresses from here in September only to find out in November that they were ignoring phone calls from my bridesmaids who were trying to provide sizes and payment info!! Needless to say I cancelled before it could get any worse but I'm still fighting with them to get my refund! This place is ridiculous. I'm only glad I found out early enough to undo the damage.
By morningrain on 8/7/2009
Ladies, do NOT go there even if this was your last resource! My friends and I had a terrible experience with them. When we went there for dress fitting, they were rude and unhelpful. The bride had to clip our dresses. The whole store was a mess! We placed the order 5 months before the wedding, and guess what, the wedding is next week and they still don't have the dresses! We've been calling them for weeks, no one is willing to help. Their response is "there's nothing we can do!". Really, then why do you keep the shop open?! One employee told me that she's only been working there for a month and is already pulling her hair out. Everyone calls them and complains about the same thing! I don't understand how a store like that can still be in business? Only if we did some research before going in!!!
By JAR320 on 7/1/2009
Adrienne's has truly been the worst experience with a retailer I have ever had. PLEASE DO NOT BUY YOUR BRIDESMAIDS DRESSES HERE. My friend's wedding is one week away and Adrienne's won't even tell us when the dresses will be in! Forget that we will not have time for alterations, if we even get the dresses at all. They won't return emails or calls. Truly awful. Please, learn from our mistake and take your business elsewhere.
By couturedemon on 11/13/2008
I didn't have much to do with the bridesmaids except PICKING the dresses in which the sales girl (Lauren I believe her name was) was a sweetheart and knew what she was talking about and helped me find the perfect bridesmaids dresses. This Alison character that keeps coming up in some of the reviews wasn't around so I'm guessing that she is no longer apart of their staff because my bridesmaids never ran into her either, and told me that they were treated very well by the staff over there.
By Jambro9 on 10/3/2008
First 4 out of 9 BM dresses were MIA until 3 weeks before the wedding! When they finally arrived they were the wrong dress. AdrienneÂs inverted 2 numbers in the style number, it was not a manufacturers mistake. In the end they ordered the correct dress and it was mayhem and a huge inconvenience to get them in time for the wedding. This was my major problem, but make no mistake, there were numerous other nitty gritty issues that happened. Some examples: my bridesmaids were told ÂSorry weÂre too busy to give you a fitting appt.Â. You can never get anyone on the phone when you call and when you left a message you werenÂt called back. The list goes on and onÂ The staff in the NYC store was very snobby to my girls. The owner was pompous, arrogant, and constantly looked to point the finger in another direction; never did they apologize for any mistake. For your own sanity Â stay as far away from this place as possible. If you do go there Â tell them your wedding is at least one month before it actually is!!
By JenSaysThis on 9/12/2008
I had the misfortune of having to purchase a bridesmaid's dress at Adrienne's. I went there because I knew they would have a dress in my sister's color palette. I was sneered & barked at, and pretty much made of fun to my face by Allison, because I didn't purchase my dress a year in advance. She barked, "You need a dress for OCTOBER of THIS YEAR? No. That's impossible. We can't order anything in that short of time." She snarled as she let me in, but I went through and chose some dresses to try on. ... I noticed from the corner of my eye that the other assistant was about to ask me if I needed help. Then Allison did something truly appalling: she motioned for the young lady not to bother with me and even said "No... I mean, ARE YOU CRAZY" and just shook her head and motioned for her to help with phone calls. (!) I highly recommend you go elsewhere for your bridal needs. Finding the right dress for such an important day is hard enough without having to deal with rude salesgirls.
By kellyf on 8/21/2008
Not only did the store get 3 of the bridesmaid dresses in the wrong size (causing us an inordinate amount of last-minute stress), but the salepeople were completely incompetent, and could not return our calls with 10 days to go until the wedding. To add insult to injury, they charged my credit card shipping & handling without telling me - and it was their fault that they had to ship it overnight. Buyer beware!