All Reader Reviews of...

Albee Baby Carriage

715 Amsterdam Ave., New York, NY, 10025
at 95th St.
212-662-8902

4.2

"Not Recommended"
Average Reader Rating
on a Scale of 10

20%	Would you go back?
40%	Do you go there for bargains?
20%	Do you go there to buy gifts?

Quality:	5.2
Service:	3.2
Selection:	5.5
Value:	6.0

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Showing reviews 1 through 5 of 5

Go elsewhere !

lnklgn from 10022 | Posted on 4/8/09

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	1
Service:	1
Selection:	(NA)
Value:	(NA)

I have ordered Stokke stroller - and it never arrived. I tried to call multiple times - either no one answered the phone or they told me that they cannot understand why the shipment never left and they will call me back - no one ever called back. It took few phone calls to cancel the order after more than a month of waiting and calling. I wasted 2 months with them waiting for my stroller which was "in stock". There are many other companies and stores with much better customer service.

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5 out of 10 people found this review helpful.

Customer Service is AWFUL!!

shelb35 from 03244 | Posted on 1/24/09

Overall Rating: 2 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	6
Service:	1
Selection:	5
Value:	4

Shop some place else!!!!! I purchased a stroller package that listed specific items in the package. I did not receive one of the items. I contacted the store via e mail 3+ times and they said they shipped the item. They lied!!! I filed a complaint with the BBB. The general manager again LIED to the BBB about the item and the case was closed. Do not buy anything from this store online. They do not fill the order as it is listed leaving you without important parts needed to use items. The 2 lies I caught them in is very annoying. I read some other reviews saying people had a hard time with customer service. Beware!!

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4 out of 8 people found this review helpful.

buying a stroller

debyy5858 from 07751 | Posted on 8/5/07

Overall Rating: 3 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	Yes
Do you go there to buy gifts?	No

Quality:	3
Service:	1
Selection:	1
Value:	5

i was told i could see the stroller. drover 2 hrs. waited awhile for service and they didn't have the stroller. they said they would get it in the store the following day. so i could drive back pay another $20 in tolls and more in parking to see the stroller that was susposed to be there. you need to call ahead if you want to see a certain stroller thats on line. they only have a small amount in the store.

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66 out of 120 people found this review helpful.

Just to set the record straight

brettrenwick from 10027 | Posted on 9/16/06

Overall Rating: 8 (Recommended)

Would you go back?	Yes
Do you go there for bargains?	Yes
Do you go there to buy gifts?	Yes

Quality:	8
Service:	8
Selection:	7
Value:	7

I'm an upperwestsider, I've worked in retail and I've shopped at Albee's competition. They are a mom and pop shop, what you see is what you get; if you want uniformity and sales "kids" who don't know anything and spend their time complaining on the floor (yes, Babyâ€™s r Us) shop there. These guys are overworked and understaffed--I know that is no excuse but each time my wife and I have been there they have been extremely knowledgeable. They even delivered a loaner slider/rocker to my house the next day until the one we ordered with the fabric arrives. Yes they are closed on Sunday, yes there are not enough salespeople and yes, their floor space is severely limited compared to Planet Kids--where I will never shop again because of their racism--what is the alternative? Albee's is a good local shop. If we as New Yorkers don't patronage stores like this then they will all go out of business and we will be at the mercy of the big box stores and our selection, not to mention our ability to haggle will be severely limited. Period.

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207 out of 378 people found this review helpful.

poor services

eguy13 | Posted on 4/6/04

Overall Rating: 7 (Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	8
Service:	5
Selection:	9
Value:	8

purchased items online. products were delivered promptly, however, when i try to contact store through emails - never heard back, tried calling, the phone was always busy. nice products, but not the customer services

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138 out of 270 people found this review helpful.