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All Reader Reviews of...

Barbara Feinman Millinery

66 E. 7th St., New York, NY, 10003
nr. Second Ave.
212-358-7092

Avg. Rating

4
Service: 4
Selection: 4
"Not Recommended"

Average Reader Rating on a Scale of 10.

25% would go back.

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Bad Service

By alison.lang on 6/17/2015

  • Overall Rating: 2
  • Service: 1
  • Selection: 3
  • No, I would not go back!

I really wanted a hat from this millinery. Before attending the Jazzage Festival I purchased a headwrap with a beaded decoration on one side. I paid $160 for this piece, which I could have easily purchased for less at a mainstream retailer. It was dark in her showroom and hard to see the imperfections of the product. When putting the piece on the day of the event, I realized it looked more like a hair net. I called Barbara afterwards and asked if she could put a liner or some sort of material to mitigate the issue. First she said that she has no solution then claimed that I would need to pay even more money for a simple liner. Her lack of concern for her product and rude response was shocking. I'm not impressed. Next time I need a hat I will likely to go Goorin Brothers, whose service and product has always been exceptional.

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8 out of 14 people found this review helpful.

Thieves...

By timothee.chavrot on 12/12/2013

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

Don't go to this place. I bought a nice hat and they re-used my credit card informations for another payment 1 week after my departure from NY. Since then, no answers from the shop. PLACE TO AVOID.

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50 out of 78 people found this review helpful.

Disappointing...

By emersoncqc7 on 9/6/2007

  • Overall Rating: 4
  • Service: 3
  • Selection: 5
  • No, I would not go back!

Very helpful when it comes to selling you an item. But when it turns your girlfriend's neck a dark green, they could care less. I realize only the cheapest of metals will do this, and I wasn't expecting a refund or anything, only stopped in to inform them as to the poor materials used in some of their pieces. With a blank-eyed and mouth-breathing expression, I was informed that "Well I'm not going to do anything about this. Only some people's skin do that. I don't have those anymore, I don't know what you want me to do." (verbatim). What I want her to do...Hmmm, perhaps a retailer shouldn't have to ask this question, perhaps a retailer ought to know at least how to take customer observation and speak with them. How about acknowledgement? Oh, and yes, sometimes people's skin will turn green, but only with cheap metal that ALWAYS will discolor. Anyway, I'm just used to better service.

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267 out of 498 people found this review helpful.

Wonderful, unique hats and great service

By GreenApples on 1/13/2006

  • Overall Rating: 9
  • Service: 10
  • Selection: 8
  • Yes, I would go back!

I don't know why the last review was so negative (perhaps Barbara had a bad day?), but I randomly dropped in with my mom recently. We weren't expecting much at all and were pleasantly surprised. Barbara, the owner, was fantastic, helpful with her suggetions (she has a great sense of fashion tailored toward the individual) and very friendly. Her hats are handmade on site and for a tiny store, there's a great selection. She also has a few hats which are more affordable (more around $50 instead of the couple hundred which she charges for her own hats). Although it does tend to be a pricey store, for the craftmanship and beauty, I'd say it's worth it for a special occasion or special someone. Also, there are some more affordable items like I mentioned previously.

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338 out of 567 people found this review helpful.

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