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All Reader Reviews of...

Bicycle Habitat

244 Lafayette St., New York, NY, 10012
nr. Spring St.
212-431-3315

Avg. Rating

9
Service: 9
Selection: 9
"Highly Recommended"

Average Reader Rating on a Scale of 10.

83% would go back.

Write your own review

Bicycle Habitat saved me weeks of frustration and lots of money.

By franknycoc on 11/13/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I was desperate to have someone repair 2 broken spokes on my 5 year old Strida bicycle. I skipped over Bicycle Habitat because of the numerous bad reviews they received on the internet. But after being turned away from three different bicycle shops that sell Strida bikes, I was left with no choice other than to bring my bike into Bicycle Habitat, the only Strida bike dealer that didn't cut me off with the condition that they don't service bkes that they didn't sell. I was surprised to find an extremely pleasant staff who not only was welcoming but repaired the spokes while I watched and waited. While waiting I even saw them loan a bicycle pump to a biker who stopped in because his tire was low. Needless to say I walked out with not only my wheel back in top condition but also a few fun accessories that caught my interest while waiting. They even installed a mirror and emergency rear flashing light at no extra charge. I really can't say enough about what a relief it was to find a shop like this as my only alternative was taking off the wheel and shipping it back to the UK for repair as was suggested by not just one but two of the other bike shops that are also Strida dealers. I hope this review is helpful. I wish I had been able to read a few favorable reviews of Bicycle Habitat when I was looking for a local repair shop to service my 5 year old bike.

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41 out of 87 people found this review helpful.

Bicycle Habitat saved me weeks of frustration and lots of money.

By franknycoc on 11/13/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I was desperate to have someone repair 2 broken spokes on my 5 year old Strida bicycle. I skipped over Bicycle Habitat because of the numerous bad reviews they received on the internet. But after being turned away from three different bicycle shops that sell Strida bikes, I was left with no choice other than to bring my bike into Bicycle Habitat, the only Strida bike dealer that didn't cut me off with the condition that they don't service bkes that they didn't sell. I was surprised to find an extremely pleasant staff who not only was welcoming but repaired the spokes while I watched and waited. While waiting I even saw them loan a bicycle pump to a biker who stopped in because his tire was low. Needless to say I walked out with not only my wheel back in top condition but also a few fun accessories that caught my interest while waiting. They even installed a mirror and emergency rear flashing light at no extra charge. I really can't say enough about what a relief it was to find a shop like this as my only alternative was taking off the wheel and shipping it back to the UK for repair as was suggested by not just one but two of the other bike shops that are also Strida dealers. I hope this review is helpful. I wish I had been able to read a few favorable reviews of Bicycle Habitat when I was looking for a local repair shop to service my 5 year old bike.

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37 out of 71 people found this review helpful.

Friendliest Bike Shop in the City

By jamie_g on 9/1/2008

  • Overall Rating: 9
  • Service: 10
  • Selection: 8
  • Yes, I would go back!

I've found the staff here to be informed and helpful without encountering a single bike snob. Just what you'd expect from a neighborhood bike shop - good selection of products, friendly service that's hands on if you need it and hands off if you want it to be.

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78 out of 176 people found this review helpful.

Don't buy from Bicycle Habitat

By JD_G on 7/5/2008

  • Overall Rating: 4
  • Service: 1
  • Selection: 7
  • No, I would not go back!

I was at Bicycle Habitat on two ocassions: First time, salesperson was great. Second time, none of the salespeople could be bothered to help me. It took about an hour to get my seat adjusted because no one seemed to know how to do it. Once I took the bike home, the gears didn't shift correctly due to shoddy work building the bike. I would suggest that you NOT buy a bike here, unless you can get a good salesperson to help you throughout and bike is already built. I would have bought the bike from Sid's but wanted to save a few bucks. Go to Sid's, they have knowledgeable staff, take time to help you and are worth the money. Going to Bicycle Habitat, you get what you pay for. Save a couple of dollars but deal with headaches.

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85 out of 163 people found this review helpful.

Excellent

By dt917 on 5/6/2005

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

These guys are true professionals, with some of the best customer service I've had anywhere. Prices and selection are competitive. Go here.

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239 out of 484 people found this review helpful.

General

By RonS on 3/27/2005

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

The absolute best of the best! Friendly and courteous, the team of salespeople and technicians truly enjoy their craft and sharing that joy with their customers. My experiences with Martin and all the rest was nothing less than perfect. When it comes to honesty, integrity, and customer care, there is no better! Thank you again.

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233 out of 458 people found this review helpful.

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