New York Magazine

Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Shopping > Bicycle Renaissance

All Reader Reviews of...

Bicycle Renaissance

430 Columbus Ave., New York, NY, 10024
nr. 81st St.
212-724-2350

Avg. Rating

3
Service: 1
Selection: 5
"Not Recommended"

Average Reader Rating on a Scale of 10.

0% would go back.

Write your own review

Go to Metro Bicycles on 96th/Bway

By qtboonyc on 7/13/2009

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

I don't usually write negative reviews, but Bicycle Renaissance should be avoided at all costs. I purchased my $1500 bike there and ever since, I have received unbelievable bad service each and every time I've returned. Rude comments made by elitist staff, completely indifferent management, long wait times and absurdly high prices... there is absolutely no reason to shop here when there are so many other choices in the neighborhood... my recommendation would to go to Metro Bicycles on 96th St and Bway... down to earth staff, very friendly and helpful!!

Did you find this review helpful?
Yes No Request Removal
123 out of 238 people found this review helpful.

Just terrible

By eth2333 on 6/11/2008

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

Besides the horribly rude staff, they said they'd charge $50 for a tune up over the phone, but once I was in the shop, they charged me $85. They said it would be ready Monday. On Wednesday, I finally demanded my bike back because they hadn't started working on it. They talked trash about me in ear shot, and when they gave me the bike back, the wires had been ripped out of my bicycle computer, and the face of the computer had been torn off. All the manager would say was, "That could have been our fault, but it wasn't, and I'm not doing anything about it." There are other bike shops in the city. Please do yourself a favor and never use this awful, mean place.

Did you find this review helpful?
Yes No Request Removal
111 out of 208 people found this review helpful.

Bicycling fascists is more like it

By zooey on 8/4/2004

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

Extrememly rude staff. Despite the fair selection and prices, I will never return. After being told I would have to spend two dollars for a presta adaptor in order to use their pump, after purchasing a *TIRE AND INNER TUBES* and then being spoken to like I am three years old when I objected, I am through with this place. For a good experience, check out: Metrobikes at B'way and 96th.

Did you find this review helpful?
Yes No Request Removal
160 out of 311 people found this review helpful.

Rude Staff

By jimmyk on 5/8/2005

  • Overall Rating: 2
  • Service: 1
  • Selection: 3
  • No, I would not go back!

The Manager was exceptionally rude. The Story: Prior to going to the store to by a computer($120) for my bicycle, I called to see if they would install it without charge--they stated they would on the phone. Thus I made the decision to purchase the item from them. When we got to the store the story changed, which is OK as the guy on the phone did not know the policy. However, the Manager, stated: Although his employee made an error it was my problem and that I had an attitude, for asking the fee to be waived as promised. My attitude is that a store should honor the commitments of their staff. I will Not Give Them My Business. Try Metro Cycles on 96th Street. Very Nice People.

Did you find this review helpful?
Yes No Request Removal
184 out of 330 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
1 2 3 4 5 6 7 8 9 10
Service
Selection
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
By
| Not you?
Advertising
    [Could not open include /publish/nymag//daily/fashion.feeds.thecut.cut-listings.html]
The Cut Newsletter

Advertising
Advertising