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Avg. Rating

Service: 6
Selection: 7
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

60% would go back.

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great shopping experience

By otismolly on 2/19/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

enjoyed the clerk, very cheerful and helpful. Nice selection at affordable rates. great place for dress casual, which is what I was shopping for today. Will definitely go back.

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179 out of 332 people found this review helpful.


By lvgarbo2 on 12/8/2012

  • Overall Rating: 8
  • Service: 8
  • Selection: 8
  • Yes, I would go back!

I love shopping in Bolton's. Over the years I've bought designer clothing that I am still wearing and still get complimented on whenever I wear them. I'm not the polyester type consumer. Nothing wrong with it. This is the type of store that you have to shop in regularly as new clothing comes in all the time. They are designer brand clothing lines like Calvin Klein; and the prices are really great. I was there only a few days ago and they had bolero style sweaters. Most of the stores I shopped in were small, (57th Street off Fifth Avenue, Austin Street in Forest Hills NY) but they are clean and well organized. Clothing is never on the floor or thrown around and shoppers seem to be respectful of other shoppers and the stock. If you haven't been to a Boltons give it a try. I am not a store employee or affiliated in any way with the store except as a shopper. I would just hate to lose this store because of all the larger discount stores that have opened up like TJ Maxx drawing in the crowds. I have not experienced poor service at these locations. The associates were very helpful and cheerful.No problem with returns.

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123 out of 242 people found this review helpful.

Bolton's is great for linen and cashmere

By karenyoung521 on 1/20/2014

  • Overall Rating: 7
  • Service: 6
  • Selection: 8
  • Yes, I would go back!

I always shop Bolton's early in the spring season for linen - got a great pair of off white linen pants for $40 recently - and early in the fall for cashmere - great sweaters around $40 - $60. They also have an in house brand which is great for tee shirts and long sleeved tees in fall. They don't have as many brand names like Jones as they used to. But they often have some great work appropriate tops decent quality and some cool prints and stuff, for cheap. They also always have some nice holiday/party stuff that won't break the bank. Sad that the 57th St. store closed as that was the best. But the 66th and 72nd West are good too.

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96 out of 190 people found this review helpful.

awful bolton's

By linmot on 8/10/2016

  • Overall Rating: 5
  • Service: 3
  • Selection: 6
  • No, I would not go back!

When Bolton's changed the Pay Half in Tarrytown NY to a Bolton's, they couldn't bother to change the old,ugly, stained carpet. Really? If you want to 'upgrade' why not put down some new carpet and spruce up the place a bit. Also, the younger clerk was unsmiling and unfriendly. Older woman was nice. Won't go back there.

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75 out of 129 people found this review helpful.


By U4206 on 9/19/2008

  • Overall Rating: 2
  • Service: 1
  • Selection: 3
  • No, I would not go back!

i think the company which is also the same as STrawberrys and pay half, hire just anybody, meaning anyone from the street , no ethics, no manners, ...the managers nor the cashiers are very ingnorant , not only the staff don't care if anybody buys from the store, they will tell it to your face "Go ahead, complain!, i don't care if you do! and we don't care if you buy here, i don't get commission!" those are the exact words, cashier or manager. where did the customer service go???? very sad! ..that is for the company...because more and more people will stop buying from these stores until they do something about their customer service....TRAIN OR REPLACE YOUR STAFF!!!!!!!!!!!!!!!! THIS IS UNACCEPTABLE FOR CUSTOMERS LIKE ME WHO BRING BUSINESS TO THE COMPANY ONLY TO GET AGGREVATED!

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248 out of 437 people found this review helpful.

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