All Reader Reviews of...

Borders Books, Music and Movies

5.5

"Mixed Reviews"
Average Reader Rating
on a Scale of 10

50%	Would you go back?
50%	Do you go there for bargains?
50%	Do you go there to buy gifts?

Quality:	5.5
Service:	5.5
Selection:	5.5
Value:	5.5

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Showing reviews 1 through 2 of 2

Truly Terrible Place to Shop

mike234 from 84040 | Posted on 12/24/08

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	1
Service:	1
Selection:	1
Value:	1

I was astonished at the poor customer service at Borders. The online website has very little selection (compared to Barnes and Noble or Amazon) and higher prices. I assumed that at least the brick and mortar store would be acceptable - that must be where they placed their focus, I thought. Slovenly shelving, poorly read staff (in a bookstore!) that did not know how to locate products. The prices listed as "sales" were higher than normal prices at B&N. Yuck.

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1 out of 2 people found this review helpful.

Borders is Better

angelique24 | Posted on 4/16/03

Overall Rating: 10 (Highly Recommended)

Would you go back?	Yes
Do you go there for bargains?	Yes
Do you go there to buy gifts?	Yes

Quality:	10
Service:	10
Selection:	10
Value:	10

Ever try to order a book from Barnes & Noble? Or get them on the phone? Or how about, just get information on a book? The quest for finding good nonfiction books--e.g., art & art history, cooking, world history/politics, self-help, alternative medicine, home decorating, collectibles--is a pleasure at Borders. Their variety is exceptional and service unbeatable. At Borders, the salespeople are on a mission to help you, intelligently, quickly, expeditiously, cordially. And they understand that New Yorkers hate to wait on line. Honestly, now, have you ever had a really great experience at B&N? Try Borders then. Caring service at a chain bookstore. A new and very welcome concept.

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211 out of 398 people found this review helpful.