All Reader Reviews of...

David Yurman

712 Madison Ave., New York, NY, 10065
at 63rd St.
212-752-4255

Avg. Rating

Service:	4
Selection:	7

"Mixed Reviews"

Average Reader Rating on a Scale of 10.

25% would go back.

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Displaying 1-4 of 4

NOT WORTH IT...

By Bostongrl34 on 6/23/2009

Overall Rating: 1
Service: 1
Selection: (NA)
No, I would not go back!

David Yurman is supposedly a high end jeweler, but after just four months of wear a stone on a piece I owned came lose. The flagship store on Madison deemed it wear and tear and charged ME $60 to pay for it to be fixed. AFTER FOUR MONTHS! I probably only wore it ten times. The customer service is terrible, the quality is terrible and this has completely ruined my view of Yurman. Jewelry has a 200% mark-up as it is. Don't charge me because you didn't make a quality piece of jewelry in the first place. RIDICULOUS. Save your money and go someplace else.

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64 out of 116 people found this review helpful.

Horrible Service

By Milo007 on 7/27/2011

Overall Rating: 2
Service: 1
Selection: 3
No, I would not go back!

I actually was given a Tiger Eye ring for my birthday 2 years ago and since then loved their jewelry. When I was shopping for my wedding band I went to a dozen places to try on rings but decide to stick with David Yurman due to the quality of there work and reputation. I went 6 months prior to my wedding to buy my ring. The sales rep that helped me on my purchase suggested I should purchase a size 8 ring because in the summer my hand will swell up. Again I am no ring expert so I relied on the sales rep expertise. I bought the ring they recommended. One month prior to the wedding I tried on the ring and I still wasn't happy with the way it fit me. I went back to the store and they re measured my finger and agreed the ring was too big. They had suggested a 7 1/2 would fit just fine. After my wedding I notice the wedding band would fall off while I was either taking a shower or washing dishes. I called the store before I went away to my honeymoon and informed them of the issue. I left all my contact information and they said they would follow up with me when I got back from my honeymoon. A month went by and I never heard back from no one at the store so decided to go in person. I was polite about the situation but stressed how frustrated I was going back and forth with the ring nightmare. The sales rep who helped me in the men's department stated that they did nothing wrong. That was not the answer.

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20 out of 54 people found this review helpful.