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All Reader Reviews of...

De Beers

703 Fifth Ave., New York, NY, 10019
at 55th St.
212-906-0001

Avg. Rating

6
Service: 6
Selection: 7
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

50% would go back.

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Not What You'd Expect

By landerian on 7/31/2013

  • Overall Rating: 2
  • Service: 1
  • Selection: 3
  • No, I would not go back!

After looking at many top of the line jewelers, I chose the DB Classic Pave style rings at this store. These aren't the top of the line offering, but the rings are beautiful looking, and the prices were fair enough. However choosing this ring was the single biggest mistake and my only regret of our whole wedding process. BE WARNED THAT THE QUALITY OF THESE RINGS ARE SUB-RATE. They are so cheaply made any little bump will totally distort the band and cause diamonds to fall out. You may not even notice it right away because just everyday actions will cause damage (clapping, opening/closing doors, grabbing a hand bag, etc.) My wife is a school teacher, takes the ring off daily for cleaning/outdoor activities and takes great care knowing the delicacy and still there are problems. We've had to send the ring back 6 times and personally visit the store three times in two years for missing diamonds, catastrophic deformations, etc. We'd just like to return the rings for a full refund so this nightmare will end. Not only will they not do that, now they are accusing us of misuse of the ring and are refusing to fix the defects free of charge. So we'll have to pay to fix the rings so they can sit in her jewelry box for the rest of our lives. She's too scared to wear them because every time she looks down they could be damaged again. It breaks my heart to know my wife hates her wedding ring. If anyone is looking at purchasing any jewelry from DeBeers, DON'T MAKE THE SAME MISTAKE I DID!

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16 out of 35 people found this review helpful.

Richard Scudder

By RichardScudder on 5/27/2009

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I am impressed with the De Beers full range of collection. Its new, fresh and has a slight art deco feel. I love it... The high quality of the craftsmanship is equal to the flawless quality of the diamonds that are selected, cut and mounted. very nice... Richard Scudder, Hollywood, CA.

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50 out of 102 people found this review helpful.

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