Home >
Shopping >
Henri Bendel
All Reader Reviews of...
712 Fifth Ave., New York, NY, 10019
nr. 56th St.
212-247-1100
| 6.6 | "Recommended" Average Reader Rating on a Scale of 10 |  |
| 66% | Would you go back? | | 22% | Do you go there for bargains? | | 44% | Do you go there to buy gifts? | | | Quality: | 7.8 | | Service: | 6.1 | | Selection: | 6.8 | | Value: | 5.3 | |
I was robbed almost 200$ from this store. DO NOT SHOP HERE!
jnut731 from 43017 | Posted on 5/12/09
Overall Rating: 1 (Not Recommended)
| Would you go back? | No | | Do you go there for bargains? | No | | Do you go there to buy gifts? | No | | | Quality: | 1 | | Service: | 1 | | Selection: | 1 | | Value: | 1 | |
I spent 200$ online at Henri Bendel.com I waited voer a month for my order and never saw anything. I e-mailed them and they said everything was backordered and out of stock in the colors I wanted (they never told me about this until I contacted them)
I asked for a refund and have never heard back from the 4 voice messages, and over 10 e-mails I sent.
This company is a joke. For fun before you order call customer service (1800HBENDEL) and leave a message, and see for yourself that they never call anyone back.
Did you find this review helpful?

14 out of 20 people found this review helpful.
On-line in in-store, Shopping Experience
rozallen from 10011 | Posted on 10/27/08
Overall Rating: 1 (Not Recommended)
| Would you go back? | No | | Do you go there for bargains? | No | | Do you go there to buy gifts? | No | | | Quality: | 8 | | Service: | 1 | | Selection: | 5 | | Value: | 5 | |
Forget about the so-called On-Line shopping site. No great selections to offer. The so-called "Consierge Service" is a joke. It took days to get back to me to place my Xmas orders in November of 2007, and then got it totally WRONG. When I asked for immediate pick up to return the wrong item, they sent a guy from the shipping department, after I called the store and insisted.
I'm still waiting for a credit on a pair if leather gloves.
The in -store shopping experience is no better. The Lingerie Floor looks like a Bordello from hell.
I miss the restaurant and remember fondly, shopping often at Shoe-Biz and in one of the best international clothing boutiques in town, which they had at the 57th Street store. IT USED TO BE A PLACE TO GO. ALAS, NOT ANY MORE!! I bought the last winter coat, in the what used to be, the Coat department, marked down from $1200+ to $700 in 2006. That was the only deal I ever made.
They DO NOT HAVE A CUSTOMER SERVICE PERSON IN THE STORE to address customer complaints or special service.
Did you find this review helpful?

12 out of 19 people found this review helpful.
uh.....am i missing something?
elbow100 from 11780 | Posted on 12/1/07
Overall Rating: 5 (Mixed Reviews)
| Would you go back? | No | | Do you go there for bargains? | No | | Do you go there to buy gifts? | No | | | Quality: | 8 | | Service: | 5 | | Selection: | 5 | | Value: | 3 | |
OK....i tried ...and i tried again.......I just dont get this store...
Its always a mob scene and the layout is bizarre. Trendy? yes... but its complicated and sorry but it almost feels like a vintage thrift shop to me... and i could careless if i shop with joan rivers... in fact... that might be my cue to exit pronto.
Did you find this review helpful?

92 out of 184 people found this review helpful.
Great during the summer sale
Vivian from 10027 | Posted on 8/1/04
Overall Rating: 8 (Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | No | | Do you go there to buy gifts? | No | | | Quality: | 10 | | Service: | 8 | | Selection: | 9 | | Value: | 4 | |
Since this store is not exactly cheap, I went during the summer sale where certain clothes are discounted 80%. i bought $800 worth of clothes for merely $160. it's not exactly an everyday occurence where you can buy a catherine malandrino dress for $80.
Sale aside, the service is nice... when you can find someone to help you. This store is always so busy that it can be hard to get a little help.
Did you find this review helpful?

422 out of 788 people found this review helpful.
Classic Store Indeed
Lattegirl13 | Posted on 6/30/04
Overall Rating: 9 (Highly Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | No | | Do you go there to buy gifts? | Yes | | | Quality: | 8 | | Service: | 8 | | Selection: | 9 | | Value: | 9 | |
My first trip in Bendel's I couldn't get past the first floor!! It is just a really neat experience and you get to see some celebs shopping as well (Joan Rivers was there same as myself). This store is truely an experience, even if you cannot afford a thing, it is fun to look at the neat merchandise. They do have sales but I wouldn't suggest to go there for a bargain as it's not that type of store. The women in cosmetics can be a bit pushy but you just have to push right back and say Not Interested. Overall I would say a really fun shopping experience everyone should check out at least once while in the great city of NY!!
Did you find this review helpful?

287 out of 655 people found this review helpful.
Beware Of This Charming Fashion Entrapment
theavidshopper2day | Posted on 9/25/03
Overall Rating: 9 (Highly Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | No | | Do you go there to buy gifts? | Yes | | | Quality: | 8 | | Service: | 10 | | Selection: | 7 | | Value: | 4 | |
The reason for choosing a low rating for value is for the mere fact that there is no value at this shopping paradise.
Don't think that you will walk in and spend peanuts. You will be spending a very big pretty penny!!!!!
The atmosphere, The decor, The service all works well together. When you walk into Bendel, you truly feel like a star.
My honest opinion is that every woman whether low, middle, or high income status bracket in her 20s and 30s should experience this enviroment at least once in her life.
I understand that sometimes it is easier for some women than others to indulge in the materialistic pleasures of this society nonetheless all women should have there "Bendel Stash" secretly hidden.
When you are ready to spend that well earned "Bendel Stash" try doing it on the day that the store is hosting a "private party" You can go in and have a drink or two making you feel you are spending your money effortlessly.
I will continue to make this store one of my most treasured corners even if it breaks me.
Did you find this review helpful?

352 out of 718 people found this review helpful.
METAMORPHOSIS-FROM STODGY TO SUPER-HAPPENING!!
adsong from 10019 | Posted on 6/19/03
Overall Rating: 9 (Highly Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | Yes | | Do you go there to buy gifts? | Yes | | | Quality: | 9 | | Service: | 8 | | Selection: | 10 | | Value: | 9 | |
I remember passing this store by for many years. It seemed as old-fashioned and stodgy as "The Other Store On 5th with the initials BG" Recently a friend asked me to accompany her into Bendel's to purchase a trendy watch. Trendy?in this store?I said.Well, what a surprise. Upon entering,we were greeted by friendly, smiling salespeople.Young,Hip, Happening clients wandered around the store, and older,Hip, Happening buyers were also present. My friend bought a pretty watch, at a pretty price. The selection of items ran the gamut . As New York.Com mentions:"Leave your beau behind and visit this Mecca of trendy cosmetics (Bobbi Brown, MAC, and Trish McEvoy ). Walk out with the adorable little Bendel shopping bags in which they lovingly package your acquisition--no matter how inexpensive the purchase. Makeup isn't the only thing they sell here, but you must have a strong heart and a robust bank account to venture to the upper levels where they sell clothes by designers to whom fashion magazines need only refer in the first-person. " Last, but not least, walk upstairs via the circular staircase, and admire the beauty of the store, and the incredible assortment of items to purchase.
Did you find this review helpful?

360 out of 720 people found this review helpful.
Private Invitations
chinajo | Posted on 6/17/03
Overall Rating: 8 (Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | Yes | | Do you go there to buy gifts? | No | | | Quality: | 8 | | Service: | 5 | | Selection: | 7 | | Value: | 6 | |
I love the private parties. That is when I go shopping here.
Did you find this review helpful?

326 out of 664 people found this review helpful.
Buying quality for a high price.
WWF | Posted on 5/4/03
Overall Rating: 9 (Highly Recommended)
| Would you go back? | Yes | | Do you go there for bargains? | No | | Do you go there to buy gifts? | Yes | | | Quality: | 10 | | Service: | 9 | | Selection: | 8 | | Value: | 7 | |
Bendel's had a great selection of cutesy things, bought a strawberry venetian glass pendant there myself, and the designer was also kind enough to be there to sign a card. The people were great with service, just be prepared to spend a little over $200 if you're going there just to "browse."
Did you find this review helpful?

283 out of 605 people found this review helpful.