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All Reader Reviews of...

Hilltop Pharmacy

593 Ft. Washington Ave., New York, NY, 10033
at 187th St.

Avg. Rating

Service: 3
Selection: 4
"Not Recommended"

Average Reader Rating on a Scale of 10.

33% would go back.

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Neighborhood Pharmacy

By Janos3105 on 7/6/2011

  • Overall Rating: 7
  • Service: 5
  • Selection: 9
  • Yes, I would go back!

I've been using the Hilltop Pharmacy for 11 years because I like to support my neighborhood's businesses. It's a busy place, with many everyday items. Pharmacist Bill is great. He knows his customers' first names and spends whatever time he needs to answer questions. My only complaint -- it needs clean-up and updating. There's too much junk that no one buys and it's all been sitting on the shelves for years collecting dust, and the carpets are dirty from all the foot traffic. It doesn't invite people to stay, peruse, and buy. It's got potential and momentum, but needs a face lift.

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143 out of 250 people found this review helpful.

Beware of prescription surcharges

By paulglassman on 6/27/2012

  • Overall Rating: 3
  • Service: 2
  • Selection: 3
  • No, I would not go back!

I want to support independently owned pharmacies, but Hilltop is not only sloppy, but also exploitive. They add surcharges to prescriptions, claiming that the insurers miscalculate the reimbursement, even though no other pharmacy does this. And the unofficial receipt issued is not accepted by flexible-spending agencies.

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127 out of 241 people found this review helpful.

Wish I could give a positive reivew

By annawashingtonheights on 8/15/2012

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

This is truly a disappointing place. High prices and rude employees. They have messed up my scripts many times. For the first few times I assumed it was my fault/insurance. Then I realized that it wasn't. The pharmacist told me she did not care if she lost my business when I pointed out I had a weeks worth of pills missing from my refill bottle. Duane Read is just around the corner. If you want to support small businesses go to Hill Top. If you want service you can trust don't even look at it.

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114 out of 230 people found this review helpful.

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