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All Reader Reviews of...

Innasense Gems

215 W. 10th St., New York, NY, 10014
at Bleecker St.
212-675-5010

Avg. Rating

7
Service: 7
Selection: 8
"Recommended"

Average Reader Rating on a Scale of 10.

67% would go back.

Write your own review

Stones everywhere!

By jellyrolla on 3/23/2012

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I bought a giant ruby ring here, and I love it. I got it for less than $150, which, compared to the other places I've been, is pretty good.(It was during a ring sale.) I've been in a few times and never had any beef with the salespeople. If you don't want to engage them they seem to take the hint. If you touch stuff they will talk to you, but so many places have disengaged salespeople in NYC that it's fine with me. At least they're doing something!!! I've been a fan of Astro gems for a while, too; they don't have the selection of stones set into jewelry so I'm glad to have discovered this place.

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57 out of 86 people found this review helpful.

Astonishing rudeness at Grand Central store

By toughcustomer on 11/27/2011

  • Overall Rating: 2
  • Service: 1
  • Selection: 3
  • No, I would not go back!

I had bought several pairs of earrings at Innasense in the past, and took my 20-something daughter to see if there was anything she liked. The jewelry was pretty enough, but when I mentioned to my daughter that I could use something in black, the saleswoman (possibly the owner) demanded, "Real black or off-black?" I shrugged and said I didn't know, but she persisted: "Well, which one is it? It has to be one or the other." I said, please, I just wanted to look around without being interrogated--whereupon she snapped, "I'm not interrogating you! You asked me a question [which I had not; I was making idle conversation with my daughter] and you're in MY store." "Not anymore," I replied, whereupon she actually said, "Don't let the door hit you on the way out." Seriously?? Nice enough jewelry, as I say, but nowhere near nice enough to put up with that kind of attitude. Ironically, this encounter took place on Small Business Saturday, when I was deliberately trying to shop at local merchants; but I'll take the indifference of a chain store clerk over aggressive hostility any day. (P.S. I would have bought at least two pairs of earrings if she had been even halfway civil.)

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40 out of 70 people found this review helpful.

A pleasure to shop at Innasense Gems

By Aaron69 on 10/13/2011

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Great service and first hand knowledge of stones.

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43 out of 75 people found this review helpful.

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