New York Magazine

Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Shopping > Insomnia Cookies

All Reader Reviews of...

Insomnia Cookies

50 W. 8th St., New York, NY, 10011
nr. MacDougal St.
212-228-2373

Never Received Product, Phone and Emails Unanswered

By msfabulous on 2/24/2011

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

Placed an order on February 6th, 2011. Received a confirmation immediately. Have I received them? NO. A couple of weeks have passed, emails to customer service have been ignored. I have called every phone number (during regular business hours) that they list and there is no answer on any of them! Their website says they were taking orders at the moment though. This is what happens when a bunch of dumb pothead students get together and think they can run a business. Wanted to report them to BBB, but I guess they are not legitimate enough to be registered with them.

Did you find this review helpful?
Yes No Request Removal
36 out of 72 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
1 2 3 4 5 6 7 8 9 10
Service
Selection
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
By
| Not you?
Advertising
    [Could not open include /publish/nymag//daily/fashion.feeds.thecut.cut-listings.html]
The Cut Newsletter

Advertising
Advertising