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23 Park Row, New York, NY, 10007
nr. Broadway
212-238-9000
SFCE from 98155 | Posted on 12/5/09
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I ordered a computer from J&R while deployed to Iraq almost a year ago and it never showed up. The postal service has been very helpful but J&R's customer service department has been running me in circles with policy changes for their insurance claims. I still have not seen any action taked on their part and I am out almost $2000. If this was the last electronics store on the planet, I would still not purchace from them. Customer service should be any retailer's number one priority.