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136 E. 3rd St. , New York, NY, 10009
nr. Ave. A
A Terrible Rental Experience
By NYrider on 7/22/2010
This is a location close to where I live, $35 for a 24 hour rental, while not cheap, is reasonable, so I decided to rent 2 bikes from them (for me and my girlfriend) for a day trip to governors island. ***** First thing: the selection was terrible. They had 3 bikes to choose from for me and 2 for her. If the term "vintage" means "piece of junk you'd pay 10 bucks for at a garage sale", I guess they were vintage. ***** At any rate. even if it is a crappy bike, you would expect them to be at least tuned up. 2 out of 3 gears worked on her bike and mine shifted down to the lowest setting regardless of which gear I used. To make things worse, and more dangerous, the breaks were next to nonfunctional. **** Clearly neither bike had been serviced for a long time. When I brought this up upon retuning the bikes, expecting at least a sheepish apology if not a discount on the rental, I was informed by a surly Asian dude (the owner??) that he didn't like doing rentals anyway and that he only rented bikes because there was such a demand. He was extremely rude and acted like he had done me some huge favor by renting me the bikes. **** Oh, and I was told the store opened at 11am (on a Monday) for returns; no one bothered to show up until after noon. This lazy, uninterested attitude unfortunately reflects on the products rented (and most likely sold) at Landmark Vintage. I was happy to pay up and never have to go into this store again.
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