All Reader Reviews of...

Lee's Studio

220 W. 57th St., New York, NY, 10019
nr. Broadway
212-581-4400

3.3

"Not Recommended"
Average Reader Rating
on a Scale of 10

33%	Would you go back?
0%	Do you go there for bargains?
33%	Do you go there to buy gifts?

Quality:	3.3
Service:	3.0
Selection:	6.7
Value:	4.0

Sort reviews by:
Write a Review
Showing reviews 1 through 3 of 3

Do NOT go here

nbdubois from 10024 | Posted on 10/19/07

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	1
Service:	1
Selection:	5
Value:	1

Bought several lights here at considerable expense. Supposed to arrive in 6 weeks, but took more than 12. When they arrived color was wrong and shade was wrong. I was told a return would be possible, but after 3 months more delay, was told that neither the shade nor the lights could be returned. Throughout the customer service was poor, my calls were not returned, and at the end of the day I ended up with $2000 worth of lights that I had not ordered. I had been warned by others that customer service at Lee's was deplorable, but foolishly pushed ahead with my purchase. Do not make the same mistake. Incidentally, it is a good place to look for lights that you subsequently order on-line where they are cheaper, quicker, and far more pleasant.

Did you find this review helpful?

123 out of 239 people found this review helpful.

Convenient lighting store in my neighborhood

lisaw70th from 10019 | Posted on 7/18/07

Overall Rating: 8 (Recommended)

Would you go back?	Yes
Do you go there for bargains?	No
Do you go there to buy gifts?	Yes

Quality:	8
Service:	7
Selection:	10
Value:	10

large show room and grreat place to buy bulbs.

Did you find this review helpful?

147 out of 312 people found this review helpful.

Bad customer service, awful attitude

ctc110 from 10019 | Posted on 3/15/07

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	1
Service:	1
Selection:	5
Value:	1

I placed an order for a designer floor lamp which costs me a couple thousand bucks. I was told it would arrive in 3-4 weeks. I called the store after waiting more than 1 month and not hearing from the store. The person who answered the phone was rude and unapologetic. Apparently, my lamp was never in stock and it had to be reordered from the country of origin, Italy. The guy gave me big attitude about not knowing when it will arrive due to homeland security issues and other bogus excuses. It is unacceptable service!!! When I asked to talk to his manager he gave me more attitude saying there will be no use in complaining. My friend called for me as well the following day to pursue this further and got the same bad attitude from a different person who answered the phone. These guys should not be in business for the lack of customer service I received. I won't recommend this store to anyone who wants to buy designer products.

Did you find this review helpful?

222 out of 452 people found this review helpful.