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All Reader Reviews of...

Lighting by Gregory

158 Bowery, New York, NY, 10002
nr. Delancey St.
212-226-1276

Avg. Rating

6
Service: 6
Selection: 7
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

56% would go back.

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total rip off

By DonaldD on 1/31/2010

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

I ordered online Amber and Green Lily Lampshades. Order came to just under $50. I was sent RED AND GREEN LAMPSHADES. They were totally unhelpful, either in trying to exchange them for the correct color or returning. They do not accept returns under $50....Buy elsewhere. I found others that were much more cooperative and helpful to their customers.

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29 out of 60 people found this review helpful.

Nice and Easy

By leanmeanmurchine on 1/18/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Website is very easy to use. Phone reps know their stuff. Got the prouduct within a week and couldnt be happier. Theyve got it all.

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29 out of 58 people found this review helpful.

Great stuff!!

By Albertson156 on 1/18/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Some of the coolest lighting you have ever seeeeeen. I went in for a floor lamp and came out with one of the funkiest lookin things ever. Totally thrilled. Saleswoman was amazing. It was insanely priced (half of what i wanted to spend). Such a cool spot for lighting.

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29 out of 59 people found this review helpful.

Wonderful Experience

By Chatterbox1934 on 1/5/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I am not very experienced with lighting, but had need for a small but fairly complicated track lighting system for my home. The representative in the store was patient and kind with me, through my countless questions, most of which she probably hears twenty times a day. I got a great price and the product is absolutely perfect. I have nothing poor to say about the Gregory Lighting Store

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28 out of 56 people found this review helpful.

Returns Lickety-Split

By GeetarBarry on 1/5/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

Got a product shipped to me, a large chandelier, bout two weeks back. When i laid eyes on the thing i knew we'd have problems. The top right corner of the box was all smashed up. Sure enough when we got it open, four or five of the glass shades were missing (we found em in pieces at the bottom of the box). This was a Monday morning. I called, explained the problem to them and i had five new shades by wendesday afternoon. Clerarly the broken glass wasn' there fault. but they sure acted like it was.

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31 out of 72 people found this review helpful.

Excellent Site, Excellent Service

By Albertson156 on 1/5/2010

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

I am blow away by these other reviews. I have never had a better shopping experience in my life. I went down to the showroom in Manhattan and was immediately met by an incredibly friendly and knowledgable staff member. I was working on a large product and they're the biggest showroom in the lighting district so it made sense. And even when they couldnt find me a part for a track system i was planning, they sat me down and helped me use their website which was equally impressive. Product came quick, people were friendly. I dont know what else people want. To each their own. I wont go anywehre else for my lighting ever again.

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20 out of 42 people found this review helpful.

Worst Customer Service Ever!!

By annoyedshopper on 11/20/2009

  • Overall Rating: 4
  • Service: 1
  • Selection: 6
  • No, I would not go back!

This store has a great selection... however the service is awful. I ordered several lights - most of which did not arrive for over month (althoguh I was told I should receive them within 2 weeks). Once I received the lights, I realized that they had made an error and shipped the wrong light. I called the store to discuss how to resolve this issue and have not been able to get anyone on the phone after calling literally 20 times. I will never shop here again and recommend that no one else does either.

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20 out of 41 people found this review helpful.

my only lighting store

By johnegabrag on 10/20/2009

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

im a contractor and i only use Gregory. its pretty simple for me. they can always beat anyone's prices, theyve got more product than anyone, and the guys in there know their stuff. i dont go anywhere else. my only complaint is that they close at 5 everyday. cant tell you how many times i needed something in the area and wished i could pop in for a replacement piece. whatever, still the best.

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22 out of 41 people found this review helpful.

good people.

By mikeandmindy on 10/20/2009

  • Overall Rating: 9
  • Service: 9
  • Selection: 9
  • Yes, I would go back!

i needed to find a light to match one i had bought a few years ago. the company that made it had discontinued it and i had pretty much given up hope since all the other websites i called kept telling me it was unavaiable. Lighting by gregory not only found me one of them, but gave me the address and phone number of a place not far from home that had it. they didnt even make money off me, but they cared enough to help. next time i need any lighting i know where im going.

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22 out of 41 people found this review helpful.

LOVE gregory lighting

By meanjeanie on 10/20/2009

  • Overall Rating: 10
  • Service: 9
  • Selection: 10
  • Yes, I would go back!

Its amazing how much we saved with Gregory on our home remodeling project. The staff was really patient with us and we were able to find everything we needed under one roof. its a big store and it can be overwhelming sometimes but theyve got great people on staff to help you understand whats what.

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20 out of 42 people found this review helpful.

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