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All Reader Reviews of...

Macy's

151 W. 34th St., New York, NY, 10001
at Broadway
212-695-4400

Avg. Rating

7
Service: 7
Selection: 8
"Recommended"

Average Reader Rating on a Scale of 10.

77% would go back.

Write your own review

Tourist trap, but great if you live here.

By tracyj78 on 7/21/2009

  • Overall Rating: 3
  • Service: 3
  • Selection: 3
  • No, I would not go back!

I do not understand why so many tourists insist on making this store a must-see when they are in town. I live here and avoid it like the plague. It is usually crowded, dirty and noisy. The clothes in the men's department look like their for old men, gang members, or children's TV presenters. The women's department is either very overpriced, bedazzled, or looks like it came from a Chadwick's catalog. The only reason I gave a 3 is when they have a sale in the furniture department it is good value for money. For clothes, take your hard earned money to Lord&Taylor, Saks, Barneys...

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198 out of 385 people found this review helpful.

Worst store in Manhattan

By jle321 on 4/10/2003

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

The thing I find the most amusing at Macy's are the signs above the cash register's "Customer Service", everytime I walk into that store I swear I will never go back. There is never anyone to help you, and it's a mess. I've tried many times to give it another chance, since it's convient to where I work, but everytime I do I leave empty handed and telling myself I will never go back.

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430 out of 891 people found this review helpful.

bad customer review

By Samuel_Samuel on 9/27/2013

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

Just a head's up to everyone especially in 34 st who has plans to buy stuff with warranty from Macy's and in my case a mattress , never buy a mattress from them, they will always find a way to void your warranty and they never advise you at the beginning on how it works , My mattress is literally broken after 5 years and it wasn't a cheap mattress but a very expensive twin one. So now I have to spend again another 700$ to buy new mattress and definitely not from Macy's. Make sure you read their policy before buying in case you really need to buy from them .

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42 out of 83 people found this review helpful.

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