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151 W. 34th St., New York, NY, 10001
at Broadway

Avg. Rating

Service: 7
Selection: 8

Average Reader Rating on a Scale of 10.

77% would go back.

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Worst store in Manhattan

By jle321 on 4/10/2003

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

The thing I find the most amusing at Macy's are the signs above the cash register's "Customer Service", everytime I walk into that store I swear I will never go back. There is never anyone to help you, and it's a mess. I've tried many times to give it another chance, since it's convient to where I work, but everytime I do I leave empty handed and telling myself I will never go back.

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565 out of 1160 people found this review helpful.

bad customer review

By Samuel_Samuel on 9/27/2013

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

Just a head's up to everyone especially in 34 st who has plans to buy stuff with warranty from Macy's and in my case a mattress , never buy a mattress from them, they will always find a way to void your warranty and they never advise you at the beginning on how it works , My mattress is literally broken after 5 years and it wasn't a cheap mattress but a very expensive twin one. So now I have to spend again another 700$ to buy new mattress and definitely not from Macy's. Make sure you read their policy before buying in case you really need to buy from them .

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377 out of 752 people found this review helpful.

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