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All Reader Reviews of...

Macy's

151 W. 34th St., New York, NY, 10001
at Broadway
212-695-4400

Avg. Rating

7
Service: 7
Selection: 8
"Recommended"

Average Reader Rating on a Scale of 10.

77% would go back.

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bad customer review

By Samuel_Samuel on 9/27/2013

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

Just a head's up to everyone especially in 34 st who has plans to buy stuff with warranty from Macy's and in my case a mattress , never buy a mattress from them, they will always find a way to void your warranty and they never advise you at the beginning on how it works , My mattress is literally broken after 5 years and it wasn't a cheap mattress but a very expensive twin one. So now I have to spend again another 700$ to buy new mattress and definitely not from Macy's. Make sure you read their policy before buying in case you really need to buy from them .

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10 out of 21 people found this review helpful.

Worst store in Manhattan

By jle321 on 4/10/2003

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

The thing I find the most amusing at Macy's are the signs above the cash register's "Customer Service", everytime I walk into that store I swear I will never go back. There is never anyone to help you, and it's a mess. I've tried many times to give it another chance, since it's convient to where I work, but everytime I do I leave empty handed and telling myself I will never go back.

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418 out of 867 people found this review helpful.

Tourist trap, but great if you live here.

By tracyj78 on 7/21/2009

  • Overall Rating: 3
  • Service: 3
  • Selection: 3
  • No, I would not go back!

I do not understand why so many tourists insist on making this store a must-see when they are in town. I live here and avoid it like the plague. It is usually crowded, dirty and noisy. The clothes in the men's department look like their for old men, gang members, or children's TV presenters. The women's department is either very overpriced, bedazzled, or looks like it came from a Chadwick's catalog. The only reason I gave a 3 is when they have a sale in the furniture department it is good value for money. For clothes, take your hard earned money to Lord&Taylor, Saks, Barneys...

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177 out of 344 people found this review helpful.

A decent store

By hellokitty893112 on 6/7/2004

  • Overall Rating: 4
  • Service: 1
  • Selection: 6
  • Yes, I would go back!

Macy's has a large selection of everything but it's size is too large for employees to help out customers who need their service. It is a large mess in the store in Manhattan; the ones in Queens & Long Island are smaller, but it limits on the selection. Sometimes their sales are good deals, and some are not worth the trip. It's really a game of luck of whether or not you will get a bargain.

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519 out of 992 people found this review helpful.

A store with great styles

By rebecca95 on 9/6/2005

  • Overall Rating: 8
  • Service: 8
  • Selection: 7
  • Yes, I would go back!

this store is not terrible expensive. The clothes last and does not shrink. they have a good selection of clothes. if you had a choice of where to go go to Macy's

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519 out of 1028 people found this review helpful.

Macy's- Good Selections for every wallet!

By Kikiyoh on 10/1/2004

  • Overall Rating: 9
  • Service: 7
  • Selection: 10
  • Yes, I would go back!

In Macy's You can find everything! There are Designer labels, Bath & Beauty, Kids clothes*****, and more! I like the Kids and Teen clothing! While, there are others to choose from! You can bet you'll find what you want in Macy's!!

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540 out of 1051 people found this review helpful.

The Best Store I've Shopped in

By maelkin on 8/13/2009

  • Overall Rating: 9
  • Service: 9
  • Selection: 9
  • Yes, I would go back!

I visit NYC occassionally and will be moving here next month. I am very excited to be able to shop there more frequently. It is outrageously big, but it's fun to get lost. I like all of the departments. I wear plus sizes, and it is difficult in NYC to find appealing styles. Macy's has 3/4 of the 7th floor devoted to sizes 14 - 24 and there are so many styles and designers. I get all of my business suits here and even like the Style & Co. and Charter Club brands. The cosmetics area is such fun, I have tried so many products and I love the outgoing people that they have working there. Bloomingdales will be closer to where I will live, but I will not shop there and get treated poorly because I am not willing to spend $200 on the one button blouse they carry in my size.

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192 out of 374 people found this review helpful.

Visit to MACY"s Store in NYC - 34 W Manhattan

By sriram1601 on 6/4/2013

  • Overall Rating: 9
  • Service: 8
  • Selection: 9
  • Yes, I would go back!

I went to the MACY'S store during my last week trip to the US from India. I visited on Monday - Memorial Day as it was a holiday in US. Spent at least 6 hours on Monday and again went on Saturday 1st June being a day for Sales.Overwhelmed to see so many people waiting from 9 am for the stores to open at 10 am... World class shopping experience - pure joy to visit each of the 9 floors... except for the fact that when come back to your Hotel and put your feet up.... your legs feel like you have walked miles or run a marathon....

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17 out of 40 people found this review helpful.

Wow

By Barbl2s on 9/29/2008

  • Overall Rating: 10
  • Service: 10
  • Selection: 9
  • Yes, I would go back!

This is definately a must see, If visiting they look after you giving you a pass for discount. The staff are very helpful which is good as I have visited new york 9 times and macys is my favorite store but I have to say I have lost myself so many times it is so huge.

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167 out of 324 people found this review helpful.

Excellent

By adult on 6/20/2009

  • Overall Rating: 10
  • Service: 10
  • Selection: 10
  • Yes, I would go back!

The salesman that waited on me, Guiseppe DiCarlo, was excellent. He was helpful, gracious and efficient.

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190 out of 357 people found this review helpful.

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