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Metropolitan Window Fashions

469 Amsterdam Ave., New York, NY, 10024
nr. 82nd St.

Good Selection and Installation, Truly Awful Service

By TishinNY on 9/16/2013

  • Overall Rating: 3
  • Service: 1
  • Selection: 5
  • No, I would not go back!

Metropolitan Windows has an excellent selection of products and styles, they can buy any fabric you want (with the usual mark-up), and their production and installation are first rate. But their customer service is among the worst I've ever had from any vendor in NYC. It's agonizingly slow, opaque, and resistant. Even before placing the order you have to beg for an estimate or samples. The end result is excellent but you'll age 40 years and get an ulcer before you're finished.

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