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150 Greene St., New York, NY, 10012
at Houston St.
212-204-7100
alimc from 10003 | Posted on 4/3/09
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I registered with Moss when I got married, a while ago granted, and initially got excellent customer service. Recently though, I tried to complete my order with money that was still in our registry fund with them and I have had the most awful experience trying to receive anything! It has been over 5 months since I placed the order and NOTHING has been delivered. I have had to follow up with them numerous times and noone returns phone calls or e-mails. I have asked for a refund of our account (over $1200) and have been told it is impossible. There are other places that carry the same items and have better customer service. Go there.
DMJ from SO17 1AW | Posted on 2/6/07
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This was one of the most exciting shops I have ever visited, and I was looking forward greatly to paying a visit even before I came to New York. If you love cutting-edge homeware and furniture, this store is the last word in cool- I couldnt get over some of those weird and wonderful chairs and the hip table decorations. I couldnt take the kitchen sink back home with me, but I found plenty of small items and gadgets like a great little radio! The great thing is you dont have to splurge loads on the fun of shopping here, and it certainly takes the boredom out of shopping for furniture and everything- your house will be so much hipper!