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All Reader Reviews of...

New York Cake & Baking Distributor

56 W. 22nd St., New York, NY, 10010
nr. Broadway
212-675-2253

Avg. Rating

6
Service: 2
Selection: 9
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

100% would go back.

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EVERYTHING THAT I EVER NEEDED....EXCEPT FOR THE RUDENESS

By hildaemeterrero on 12/11/2010

  • Overall Rating: 5
  • Service: 1
  • Selection: 9
  • Yes, I would go back!

if its new york attitude you want....a new york attitude you will get. now i know what they mean when they say.... "if its sounds and looks too good to be true.....it is" everything that i ever needed for baking and decorating is there., but the only reason why sometimes they are nice to me, is because i've been going there for as long as ive been baking (15yrs) they need to work on that. really need to.

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51 out of 102 people found this review helpful.

Pastel Dreams Red Hot Temper Nightmares

By mrdiamondhead on 11/22/2010

  • Overall Rating: 6
  • Service: 1
  • Selection: 10
  • Yes, I would go back!

Excellent resource for all things cake and bake. If you are into humiliation and rudeness,your ship has come in,as the salespeople and owners are the worst of trad New York attitiude. BUT the price is right,especially for tools of the trade.

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51 out of 100 people found this review helpful.

Pros / Cons

By AnonymousCritic_1 on 11/20/2008

  • Overall Rating: 4
  • Service: 1
  • Selection: 7
  • Yes, I would go back!

Where do I begin?! The store is great for the numerous supplies they have. However, one of the many downsides is that the customer service sucks BIG time. Went there once and I must say I was impressed, but every minute the man behind the cash register kept yelling "next" as if he were trying to rush people out of the store. Not good customer service. Keep people, not chase them away. Another thing about this store, BY ALL MEANS, DO NOT USE YOUR CREDIT CARD THERE! The credit card system is either out of date (which looked modern) or they did not program the machine to only show the last 4 digits of your card. Instead, the whole card number is displayed on both receipts. BE WARY! And if you scratch it off, they can reprint if they didn't ring up another customer. So USE CASH ONLY! That means creating a budget. Otherwise, it's an ok place to get your baking supply needs. Also, the register is the "punch the numbers in register by hand", so watch how much they charge you. Approach with caution with this review in mind!

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78 out of 140 people found this review helpful.

Dizzying choices; never a sale; people could be nicer

By susanab on 11/3/2005

  • Overall Rating: 8
  • Service: 6
  • Selection: 9
  • Yes, I would go back!

First things first is that it's great to have a place like this in the Flatiron neighborhood. Wilton character cake pans, cake fillings, every possible sprinkly confection, cookie cutters, books & magazines, cake toppers--it's all here. You'll pay regular retail, but it sure is convenient. The people, in the several times I've been there, are really on the dour side.

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121 out of 224 people found this review helpful.

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