All Reader Reviews of...

New York Cake & Baking Distributor

56 W. 22nd St., New York, NY, 10010
nr. Broadway
212-675-2253

7.5

"Recommended"
Average Reader Rating
on a Scale of 10

100%	Would you go back?
0%	Do you go there for bargains?
0%	Do you go there to buy gifts?

Quality:	7.5
Service:	3.5
Selection:	8.0
Value:	6.5

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Pros / Cons

AnonymousCritic_1 from 10009 | Posted on 11/20/08

Overall Rating: 6 (Mixed Reviews)

Would you go back?	Yes
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	6
Service:	1
Selection:	7
Value:	5

Where do I begin?! The store is great for the numerous supplies they have. However, one of the many downsides is that the customer service sucks BIG time. Went there once and I must say I was impressed, but every minute the man behind the cash register kept yelling "next" as if he were trying to rush people out of the store. Not good customer service. Keep people, not chase them away. Another thing about this store, BY ALL MEANS, DO NOT USE YOUR CREDIT CARD THERE! The credit card system is either out of date (which looked modern) or they did not program the machine to only show the last 4 digits of your card. Instead, the whole card number is displayed on both receipts. BE WARY! And if you scratch it off, they can reprint if they didn't ring up another customer. So USE CASH ONLY! That means creating a budget. Otherwise, it's an ok place to get your baking supply needs. Also, the register is the "punch the numbers in register by hand", so watch how much they charge you. Approach with caution with this review in mind!

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10 out of 13 people found this review helpful.

Dizzying choices; never a sale; people could be nicer

susanab | Posted on 11/3/05

Overall Rating: 9 (Highly Recommended)

Would you go back?	Yes
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	9
Service:	6
Selection:	9
Value:	8

First things first is that it's great to have a place like this in the Flatiron neighborhood. Wilton character cake pans, cake fillings, every possible sprinkly confection, cookie cutters, books & magazines, cake toppers--it's all here. You'll pay regular retail, but it sure is convenient. The people, in the several times I've been there, are really on the dour side.

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57 out of 110 people found this review helpful.