New York Magazine

Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Shopping > Pan Aqua Diving

All Reader Reviews of...

Pan Aqua Diving

460 W. 43rd St., New York, NY, 10036
nr. Tenth Ave.

Consistently Rude Service by Owner

By tgtommyrocket on 6/12/2010

  • Overall Rating: 4
  • Service: 1
  • Selection: 7
  • No, I would not go back!

As another reviewer said about this shop, service is key. And the service here is very rude, neglectful, impatient and paternalistic. As a beginner, but a skillful diver who learns quickly, I went to the shop looking for expert opinion and advice so I could make informed decisions about expensive purchases. The owner has been consistently dismissive, disinterested in answering beginner's questions, and on more than one occasion, has insulted me - barely letting me finish a sentence before cutting me off to explain that I should listen to him because I am "ignorant," and "doing it wrong," and he proclaims, "I have only been doing this for 40 years, so I guess I know what I'm talking about." I recommend other NYC dive shops before you go to this one. I found the owner's attitude not worth battling again. So now I shop and try things on at Pan Aqua because it is close to me, but I actually buy my items elsewhere.

Did you find this review helpful?
Yes No Request Removal
99 out of 180 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
1 2 3 4 5 6 7 8 9 10
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
| Not you?
    [Could not open include /publish/nymag//daily/fashion.feeds.thecut.cut-listings.html]
The Cut Newsletter