- READER REVIEWS
All Reader Reviews of...
276 Columbus Ave., New York, NY, 10023
at 73rd St.
Great Service & Unusual Jewelry
By tmatherly on 6/14/2005
From Virginia, my wife and I get up there as often as we can. Roslyn is a must stop for us on each visit. Whatever is purchased and adjusted, has been shipped to us flawlessly. The service is second to none.
please do not....
By teenychicken on 4/28/2008
i will be so bold as to say, and i had an insiders view, do not shop here. she is rude and pushy and has no set standard for selling. if you agree to her prices she will take you. i watched it over and over. i am a GIA certified gemologist and i expected much much more then the disorganized disrespectful running of this store. i love this business enough to take time and i don't trust it and please seek another location if you can for estate pieces.
Beautiful Jewelery - Very B*tchy Service
By kah on 5/7/2008
I have a love-hate relationship with this store. I love their jewelry. But I cringe at the idea of giving money to the extremely rude owner and her little helpers. Go see what I mean. It's a shame! Their stuff is lovely.
Avoid at All Costs
By kah on 5/15/2008
Last time I checked there were 2 negative reviews here. Is NY mag getting paid to take them off?! Anyway, this place is terrible. Their jewelry is beautiful - honestly. But they are the rudest, b*tchiest people around town. The owner is a witch. I love their antique engagement rings but I would never trust them with such a big purchase. They have changed prices upwards on me in front of my eyes to try to pressure me / my mom to buy things - immediately. Go see. They'll treat you like crap!
By ManhattanShopper54 on 6/12/2008
A lot of folks are down on Rosalyn here. I admit that she's, um, quirky to say the least. And she's a hard seller. It's hard to leave without buying something once she has her sights on you. But, I will say, that all the jewelry that my husband and I have bought from her -- my engagement ring, my wedding band and a recent ring -- have been beautiful. I searched the city and couldn't find anything as nice as what she has in her little shop. You do have to bargain with her and you do have to be firm on your price, but I've walked away happy three times.
POOR CUSTOMER SERVICE!
By wonderwoman on 7/22/2008
I've walked by the store a couple of times with my boyfriend and decided to check out the merchandise they had. I admit they do have a great selection of jewelry. What turned me off was the salespeople that worked there and Rosyn herself was extremely pushy and rude. Maybe that is her personality or her aggresive sales pitch but completely turned me off. I was extremely interested in some of her items but an interaction with her was not so pleasant and walked right out!
thank goodness i'm not alone
By mnd9y8 on 8/11/2008
I feel SO much better after reading these reviews... I love Roslyn's jewelry, too, but I always feel so awful after I've been in the store. Roslyn is rude to customers and rude to her salespeople. She looks down at customers and has literally turned her back on me when I've asked about a piece in the window. I get way better service at Van Cleef (and elsewhere)... And while I CAN afford to buy Roslyn jewelry, I'm unlikely to be buying much at Van Cleef!
Nice Jewelry, bad service!
By NYCGal123 on 8/21/2008
As stated by other reviewers, the selection is great. However, a necklace of mine broke after 1 year of wear. I went into the store to ask for some help/advice and was treated with a complete lack of respect. I was told that the designer who made the necklace never fixes anything and that the store could do nothing to help me. Moreover, one of the older saleswomen made a snide comment to another...something about me bumping the necklace into a wall and breaking it! There was another comment about me not wanting to "spend a lot of money" on fixing the necklace. I was so totally turned off by the experience. Despite the nice selection, I don't think I could go back!
Beautiful Jewelry & Nice Help
By NYCCHICA on 9/6/2008
The jewelry at Roslyn is absolutely magnificent, everything is so unique. I am complimented every time I wear my earrings and necklaces from her shop. Although my purchases are not super expensive, I have been treated with the utmost respect. And there are constantly new items; I love the store for gifts and myself!
Great Shopping Experience!
By djanmo on 9/9/2008
I've been in the store quite a few times. The stunning hats in the window originally caught my eye. Once I got in the store, I was overwhelmed by the exquisite jewelry-such one-of-a-kind beauty and originality. The owner was so attentive and complimentary. I really didn't know what to purchase, but she treated me like a queen. It's a great place to discover things you never thought you'd buy and receive service that's personal and charming. If you're ever in the area, drop in.
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