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Runway

450 Broome St., New York, NY, 10013
at Mercer St.
212-925-9817

never again ...they won't even call back

By laurawarburton on 8/20/2011

  • Overall Rating: 1
  • Service: 1
  • Selection: 1
  • No, I would not go back!

I was measured and ordered 4 tailored pieces in July 2011. I was told I would have them shipped to my home in 2 weeks. 3 weeks went by, no clothes. I called they said they were just shipping now !!!! I was really looking forward to receiving them. The experience in tailored made and picking the fabrics was great . Ha, the shipment arrived, Firstly the shipping order( which is international , so I suspect might fall into some gray area of fraudulent ) was incorrect... I certainly had not ordered a "fur" vest. That however was nothing ... the so called tailored clothes, did not fit , not even close, I suspect they were off the rack... they had labels and tags as if they had been hanging in the shop a mere week prior. ok .. no worries, I will call them and we will figure out the issue. I mean really...when you spend $1200.00 on custom clothes of course the company will look into it . Well they can only look into it if they answer your calls, emails, tweets, messages .... no response ... yikes ... buyer beware is my review

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